Hume.ai is able to understand speakers' intentions, even when they use informal language, and provide empathic responses based on the sentiment in the user's voice. The Voice to Voice interface allows a natural and fluent voice conversation, without the need for a keyboard or screen.
As of today, the demo is based on voice recognition only, probably for privacy reasons, but the company states that it intends to integrate facial recognition tools based on augmented reality technology. To derive business insights from the "emotional" information, business owners need to be able to analyze these sentiment indicators.