Some experts see little value in being kind to non-conscious entities. Others argue that the way we interact with artificial intelligence could influence the quality of responses.

The debate divides into two fundamental areas: the ethical and the practical. The next aspect of the debate is whether being polite with a machine is a hindrance or a benefit. Expressions like “thank you” and “please and thank you’ need clarity and the imposition of restrictions, says Enrique Dans, professor of Innovation and Technology at IE Business School.