It really backfired: A man echoes a product on Facebook at Rewe, but embarrasses himself to the bone.
- A man from Berlin complains to Rewe via Facebook .
- He echoes over a cheese .
- Rewe answers - the customer embarrasses himself to the bone.
Berlin - Who was there first? The egg or the chicken? And how do the holes in the cheese come about ? Questions after questions. A man from Berlin would have better faced the latter. Because then he would have been spared a disgrace in the category "already-really-embarrassing". What is it about Cheese. The accused: Rewe . The plaintiff: an angry customer. The consequences: devastating.
Rewe: Man from Berlin complains about cheese from "Yes!" - and embarrasses himself
Unsuspecting, the man from Berlin had walked into a Rewe and bought a delicacy of cheese. However, when he arrived at home to unpack the “Yes!” Cheese slicer, he was almost struck. The cheese is holey. Yes, you read that correctly. The cheese - Edam, Tilsiter and Emmentaler in particular - has holes. Not one hole, not two, no, several.
Outraged by this alleged faux pax from Rewe, he posted a picture of evidence on the Facebook page of the food retailer and wrote: "Very funny ... you save where you can or how?!?." The picture shows the packaging and a slice of cheese that is obviously holey. Rewe reacts promptly and writes: "Hello Steffen, was the weight of the package right?" The customer replies: "I don't know and probably never weighs anyone ... Not all of the panes looked like this. Otherwise the package should have been almost twice as thick as usual. "
Rewe reacts on Facebook - customer from Berlin no longer understands the world because of cheese from "Yes!"
Another user intervenes and asks the all-important question: "Have you never eaten slice cheese in the life of Emmental or what is this post about?". She also gets a spicy answer: "Of course. Most of the time, however, the relationship between cheese and no cheese was right. ”It is known that cheese normally has holes. And admittedly, the holes in said cheese slice are actually larger than average.
In any case, Rewe makes the angry customer stay angry and no longer participates in the discussion. However, another Facebook user cannot help it and adds another one: “I regularly have holes in my donuts. Can I get a shopping voucher now? ”.
Rewe defends itself against angry customers: a man from Berlin apparently knows little about cheese
It's no secret that the food retailer has to deal with angry customers again and again. For example, Rewe had a verbal mud fight with a customer over Facebook over a salad. A Rewe branch in Bavaria even struggled with a bird.
The “Jodel” app has been very popular with young people for years. A user from the Munich district has now shared a picture from a supermarket - with a funny detail.
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