Disney + launched in Germany on March 24, 2020. If you no longer need your account, you can easily cancel it. But many do not know one thing.
- Disney + has been available in Germany since March 24th.
- Only a few steps are required to cancel the subscription.
- However, there is one important thing to consider.
It took a long time, but on March 24th Disney + finally started in Germany. For 6.99 euros per month, users can watch content from Disney, Marvel, Lucasfilm and other production houses.
However, if you only wanted to test Disney + for a short time and may even be unsatisfied, you don't have to pay much attention when canceling your subscription. Only one aspect could cause confusion.
Cancel subscription from Disney + - Here's how
Disney + * does not make it so difficult for its users when it comes to canceling their subscription. For example, you can cancel the service by phone or you can contact the employees via live chat .
But it is even easier : With a few clicks, it is possible to cancel your account yourself. All you have to do is log in to Disney + , select your profile, click on "Account" and then on " Billing data " . You will then find the "Cancel subscription" button that you click to complete the process.
The procedure is the same for almost every device *. There are only two exceptions : If you have subscribed via the Apple or Android app, you have to cancel your subscription in the iTunes Store or Google Play Store instead of using your Disney Plus account.
Cancellation of the Disney account does not result in cancellation of the Disney Plus subscription
Unfortunately, anyone who thinks that deleting their Disney account will end their Disney Plus subscription is wrong. The two accounts have nothing to do with each other. Conversely, your Disney account will not disappear if you cancel your access to the streaming platform.
So if you want to cancel your subscription, look in the wrong place in your Disney account .
Also read : Disney + with an important step - streaming quality is reduced at the start of Germany.
Cancel your subscription in good time
Subscriptions are automatically renewed if you do not cancel in time. For example, if you only want to pay the regular 6.99 euros for one month, you still have to cancel your account within this period. Otherwise, there will be additional costs for the second month.
The same applies to a free trial subscription *: After seven days, the subscription is subject to a charge , unless you have already canceled.
Also interesting : Corona virus - That's why Disney + responds better to the crisis than Netflix.
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* tz.de is part of the nationwide central Ippen editorial network.
