The Limited Times

Now you can see non-English news...

Holiday flight canceled due to Corona: How to get your money back

2020-09-20T19:37:58.953Z


Flight and vacation have become more complicated, especially during Corona. However, when those affected get their money back is specifically defined. 


Flight and vacation have become more complicated, especially during Corona.

However, when those affected get their money back is specifically defined. 

  • Vacation

    during

    Corona

    : Often those affected

    do not

    know their

    rights

  • What to do if the

    flight is

    canceled

  • Vouchers

    don't always have to be accepted

Kassel - The

vacation

was planned, the flight booked and then

Corona came

.

The

flight

was then canceled for many.

But the money has often already been paid.

The Mimikama association has researched what options there are with a canceled flight.

Flight on vacation canceled: At Flightright you get legal support

If the

flight has been

canceled, those affected can find help online.

And not only if

Corona is

the reason.

You will usually not get

your

vacation

back.

But there could be compensation in the form of money.

According to Mimikama, the Fligthright site supports those affected in exercising their passenger rights.

Mimikama

Founder: Thomas Wannenmacher 

Objective: To educate people about internet abuse

Facebook account: "ZDDK" ("Think first - then click") 

Name: Comes from Suahlian and describes a mistranslation by Google

Logo: Figurative trademark registered since 2015

In addition to helping with

reimbursement of flight costs

in the event of

flight cancellations

, the site also offers help with

reimbursement of package tours

.

You

can also be entitled to compensation

in the event of

delays

.

In this case, those affected can also receive support from Flightright.

Especially when airlines refuse to pay out the reimbursement, Flightright is the right contact.

Whether flight or vacation - there is a right to reimbursement in both cases

Regardless of whether it is a canceled

flight

or an entire

package tour

, in both cases there is a right to a

refund

.

According to Mimikama, an airline is obliged to reimburse under EU passenger law.

If a flight is completely canceled, the airline must reimburse the full price.

The refund must be made within seven days, i.e. one week.

In the case of package tours, the provider has 14 working days until the reimbursement is made.

It

does not matter

whether

Corona is

the reason for the failure.

Step by step instructions

This is how those affected should proceed in the event of a cancellation

Step 1

Contact the airline - request a refund

step 2

Check whether the money arrives in the prescribed period

step 3

Call for help if you do not receive the money (Flightright)

If there are delays, you may also be entitled to compensation.

According to Mimikama, those affected can be entitled to up to 600 euros.

The final amount depends on the delay and the duration of the trip.

Flightright has a compensation calculator on their website that checks the claim for compensation based on the flight number and date.

There may also be a right to compensation in the event of flight cancellation.

The information period is decisive for this.

If the information about a cancellation reaches the passenger later than two weeks before departure, the passenger is also entitled to compensation of up to 600 euros, according to the Flightright website.

Corona and vacation: Can you cancel your flight in advance?

Due to

Corona

, more and more passengers want to

cancel

their

vacation flight in

advance.

If the flight is canceled independently, there is no entitlement to reimbursement of flight costs according to EU flight law.

With some airlines, a cancellation is even subject to a fee.

This means that the airline withholds part of the flight costs.

Wow Lufthansa.

That doesn't work at all.

That is exactly why we will give everything for our customers.

Look forward to numerous complaints and lawsuits.



If you also need help, our reimbursement service is currently available free of charge: https://t.co/mLKkt3gxqu https://t.co/hLjSwQddcS

- Flightright (@flightright_DE) May 14, 2020

With providers from the lower price segment, it is sometimes not even possible

to cancel

a

flight

yourself.

Those affected have to wait for this to be canceled by the company.

Some airlines have also started to reimburse the flight value in the form of vouchers.

The European Commission points out on its page on passenger rights that

Corona is

also a financial burden for travel companies.

The Commission tries to make the reimbursement of vouchers more attractive, but also refers to the right to choose between money and voucher.

(luc)

Corona and vacation: Traveling despite Corona - you still have to know that

Money back without a travel warning?

A court ruling empowers consumers.

Traveling during Corona requires more planning than usual.

If you want to travel in the autumn holidays, you should follow these tips.

List of rubric lists: © Sebastian Gollnow / dpa

Source: merkur

All life articles on 2020-09-20

You may like

News/Politics 2024-02-07T10:55:07.743Z
News/Politics 2024-02-07T07:43:57.397Z

Trends 24h

Latest

© Communities 2019 - Privacy

The information on this site is from external sources that are not under our control.
The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.