A dm customer complains about an employee on Facebook.
But she probably hadn't expected the headwind she got afterwards.
A customer complains about dm on Facebook.
She accuses the market of preferring some customers
Suddenly everyone is shooting at the customer.
Asperg - The topic of
toilet paper
is currently on everyone's lips again.
Despite the experiences from spring, more and more people are starting to
buy hamsters again
, even if, according to statements from politics and business, this is not necessary at all.
The reasons are probably the stricter
corona
measures
and the fear of a new lockdown.
dm: Woman wants to buy toilet paper - In the end she makes serious reproaches to the drugstore
The whole thing has now led to an incident in a
dm drugstore
in Asperg in Baden-Württemberg.
A woman wanted to
buy
a family
pack of
toilet paper
because it is cheaper than the normal pack.
However, this was already sold out.
The woman therefore complained to
dm
on
: “The cheaper family
toilet paper pack
- sold out, including the rest of dm.
When asked by the lady who clears the shelves, everything is sold out.
Then I just took the more expensive one from Hakle. "
But that is only the beginning of a confusing story.
The angry customer continues: “A moment later a saleswoman goes into the warehouse with a lady she knows and comes out a little later with a family package in the car.
Still laughing with the saying: I have to look after my family ..... It's a shame that there are customers who are preferred! "
The customer initially receives support in the comments: “Oh, that doesn't work, that's outrageous,” writes another woman.
Also
dm
reacts quickly and says: "Hello, we are sorry that you have had a bad experience.
Unfortunately, it is not possible for us to deal appropriately with your request via Facebook. ”She should contact the ServiceCenter by email.
+
Customer complains to dm.
© Screenshot / Facebook dm
dm: Is the customer wrong with allegations?
Heated discussion breaks out
However, a heated discussion quickly developed under the post.
A user who
works
at
dm
according to her profile
explains that only
employees are allowed
into the warehouse: “It was very much the case here that it was an employee from the branch, since nobody else goes to the warehouse and gets something want.
Not even friends or family members, there is only access for employees. "
Another woman speaks up and accuses the customer of not knowing all the facts: “For your information: The lady who received the package is an
employee of this branch
!
The colleague is currently on vacation and called specially.
It's a shame that you announce such things on
without knowing the facts. ”Another user accuses the woman:“ Do you really have to publicly embarrass people because you now have to spend 7 cents more
on going to
the toilet? ”Definitely The allegations were not clarified on Facebook.
For a long time the drugstore dm was known for its price guarantee.
Now the group is increasing its prices drastically - over 1000 products are affected.
(md)
