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Rewe throws out customer - malice among Facebook users: "How can you make such an unnecessary riot?"

2020-10-23T03:15:52.314Z

Because a Rewe customer does not want to show her certificate for exemption from the mask requirement, she is banned from the house. Now she reports about an arrogant branch manager and customers with a "block attendant mentality".



Because a Rewe customer does not want to show her certificate for exemption from the mask requirement, she is banned from the house.

Now she reports about an arrogant branch manager and customers with a "block attendant mentality".

  • For months it has been

    compulsory to wear a mask

    in

    supermarkets

    and

    restaurants

    - now it is generally tightened again.

  • People who are freed from it feel increasingly discriminated against.

  • A

    Rewe

    branch manager has now

    issued a

    ban on

    a customer

    - many

    Facebook users

    agree.

Cremlingen - A customer left the

Rewe store

in

Cremlingen near Hanover

last week, completely stunned

.

On

Facebook

, she now reports in a long post about a “very unpleasant experience” for her in her

regular supermarket

- but the

Facebook community

has little pity for her shock.

Instead, the

Rewe customer

receives

ridicule

and

malice

in numerous comments

.

"How can you make such an unnecessary riot?", She even criticizes the majority of Facebook users.

In the

Rewe store in Cremlingen

last week, a scene that can be seen over

and over again

in

Germany right

now took place.

In

construction and supermarkets

and in

fashion stores

, as well as in

restaurants

and public transport, it is

mandatory to wear a mask

- especially in view of the rapidly increasing number of

coronavirus cases

, they consider

health

experts

and politicians to be indispensable for further containment of the

pandemic

.

The nerves of both the service provider and the customer are

now bare

after months of

exceptional circumstances

.

Video: How the mask also protects against the corona virus in the cold and rain in autumn

The situation between those who

enforce

the

mask

requirement and those who have to obey it

keeps escalating

.

The customer also apparently

clashed

with

Rewe employees

when it came to the

mask requirement

in the supermarket: “I am exempt from wearing an everyday

mask

and I also have a valid certificate.

However, according to the law, I only have to show this certificate to authorized persons.

These are the

public order office

and the

police,

”she writes on

Facebook

.

She

apparently did not want to show

the

certificate

to

the sellers or the shop

owner

, whereupon they

forbade

her to enter the

supermarket

.

The woman

now feels discriminated against and ventures her anger on

Facebook

: “According to the Corona ordinance of the state of Lower Saxony, shop owners are only obliged to inform customers of the

obligation

to wear a mask.

This is done by a sign in the entrance area. ”And, according to the Rewe customer, this is completely sufficient.

“Unfortunately, the shopkeeper had no awareness that I would be discriminated against if I was constantly asked about the

mask

and that he violated

data protection

when he wanted to see my certificate,” she continues.

+

A Rewe customer reports on Facebook about a “very unpleasant experience”.

© Screenshot / Facebook page Rewe

There is a nationwide dilemma: The owner of

Cremlinger Rewe

appealed against

the customer

apparently on his

domestic authority

and forbade her - without a mask - the entrance to the

supermarket.

As

Rewe

writes on the homepage, in addition to an

everyday

mask, a face mask, mouth mask or even a conventional scarf are accepted

for shopping

.

The currently applicable

mask requirement

is an "officially ordered local, temporary access restriction".

However, the woman was not ready to cover her mouth and nose on site.

On Facebook, she says that

Rewe is

not authorized to ban her from the house.

If the shopkeeper had called the police, they would have shown them her

certificate

.

Video: Exemption from the mask requirement - taking action in the event of false certificates

The customer now sees the right to

report

the

Rewe owner

for discrimination, but wants to do without it.

Instead, she asks: "How can it be that business owners are still not familiar with the content of the Corona regulations, have not dealt with data protection or the anti-discrimination law?" But the current situation is also true for

supermarket service providers

or, for example,

service staff

in the

catering industry are

not easy: high fines are payable if the

mask requirement

is not followed here;

and the legal situation is too opaque

as far as

certificates

- as well as forgeries - are concerned.

Calling the police every time to have a

medical certificate

checked is apparently out of the question for many.

Supermarket access only with a mask: Discussion about discrimination

There are no uniform regulations nationwide for retail, which is why the

discussions about house

rules

continue

in times of the

coronavirus pandemic

more than remain diffuse.

In the statements of the Federal Anti-Discrimination Agency, it is said that, on a case-by-case basis, it must be carefully considered whether the

mask requirement can be

enforced or whether an exception can be made.

The

General Equal Treatment Act (AGG)

protects customers from being disadvantaged because of a disability

, but only those who cannot wear a mask because of a

disability

can refer to it

in connection with the

mask requirement

.

A handicap is long-term physical, emotional or mental impairments which, in interaction with various barriers, prevent those affected from participating fully, effectively and on an equal footing in society.

If customers are unable to wear a mask because of a temporary illness or because of a chronic illness that normally does not prevent them from participating in society, they cannot invoke the AGG. 

Homepage of the Federal Anti-Discrimination Agency

"In the meantime every Hinz and Kunz is freed from the mask by the doctor over the phone," writes a

Facebook user

under the post and, like many others, criticizes

not having simply shown

the

certificate

.

Many

Facebook users also

break a lance for the

Rewe branch manager

.

The “legal loophole” should be temporarily “filled” so that the

certificates

can be checked briefly: “They only do their job and you can't trust anyone anymore.

I can also say that I have an

exemption

- only because I don't feel like wearing this shitty thing, ”writes one user.

The Facebook community supports the mask requirement in the supermarket

"I also have a certificate and still wear a mask," writes another user.

By people like the customer, she feels “put in a bad light” - and also does not understand how the woman did

not want to show

her

certificate

for

data protection reasons

, but can now

write

such a personal post on

Facebook

.

Another

Rewe customer

reports that she has often presented her certificate without being asked, because that is exactly what it is for.

The “Blockwart-Mentatlität”, which the woman has already

experienced

from some customers in the

Creminger Rewe store, also meets

her in the

social networks

.

The positions have to be moved in the meantime.

The customer wants an everyday life without a

mask

and “discrimination”, while the

Facebook community

is largely in favor of “equal rights” for everyone and shows

solidarity

with

Rewe

,

since

the

mask requirement

not only

protects

employees, but also other customers.

(cos) * Merkur.de is part of the Ippen-Digital network.

Source: merkur

All life articles on 2020-10-23

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