The mobile communications provider Vodafone is currently reporting a massive supra-regional disruption.
Both the Internet and telephony are therefore affected.
Update from November 23, 8:22 p.m .:
Finally!
Vodafone
Germany reports that the nationwide
disruption has been resolved
.
According to a notification on the company's own website, this applies to the areas of mobile data and telephony (2G / 3G / 4G).
"The restrictions could be removed, the services are available again," it says there with the time stamp at 8 pm.
The company also apologizes for the "inconvenience".
Vodafone does not name the reason for the problems.
Update from November 23, 7:32 p.m.:
The reported malfunctions at Vodafone go back according to the reporting service All malfunctions.
However, the provider has still not given the all-clear that the problems have been resolved.
Update from November 23, 5:33 p.m.:
The error
reports
at Vodafone go back further and further according to the reporting page All errors.
However, that does not mean that the problem is resolved.
There is still no all-clear from Vodafone itself and no information about the reason for the malfunction.
Vodafone fault: massive problems throughout Germany
Update from November 23, 4:58 p.m.:
The Germany-wide massive
disruption
at
Vodafone
apparently continues.
The mobile operator has not given the all-clear so far.
So far, there is no further information on why the large-scale problems arise.
It is noticeable that Vodafone is by
far not the only mobile phone or Internet provider with which problems are detected
on the central reporting page
All faults
.
Even with 1 & 2, mobilcom-debitel, otelo, the Telekom, klarmobil, O2, Lycamobile and other providers, the error messages pile up almost at the same time as the message with Vodafone.
However, the problems here are apparently not as numerous or at least not reported as numerous.
Vodafone with massive disruption: "All services affected"
First report from November 23rd:
Munich -
Vodafone is
currently confirming a nationwide
disruption
in its services.
The
mobile phone
provider has now confirmed the disruption via Twitter.
"All services are affected," says the message.
Massive disruption at Vodafone: "All services affected"
In an initial report, Vodafone wrote to its customers:
“There are currently supra-regional failures in the use of 4G / LTE mobile data”
.
The network provider is therefore working feverishly on a solution.
A short time later, Vodafone announced that there were also failures when using the MeinVodafone app and MeinVodafone on the web.
There are failures when using the MeinVodafone app and MeinVodafone on the web.
All services are affected.
You can find updates here 👉 https://t.co/fscWjnQ8zh
We apologize for the inconvenience you may have caused.
pic.twitter.com/TTErSHP219
- Vodafone Service (@vodafoneservice) November 23, 2020
Vodafone disruption: nationwide problems reported
The disruption is apparently a nationwide problem.
The reports came from almost all regions and cities in Germany, from Berlin to Frankfurt am Main, Leipzig, Munich, Stuttgart or Cologne to the Vodafone headquarters in Düsseldorf.
On the platform
All malfunctions
, users' reports of problems accumulate.
At 2:40 p.m., 121,760 customers reported problems with Vodafone.
About an hour earlier, the error messages rose massively, but currently seem to be going back a little.
However, the company has not yet given the all-clear.
According to customer information, however, it is not only the mobile data that is affected by the problems.
Failures are also reported on the cable network via Twitter.
(rjs)
List of rubric lists: © Federico Gambarini / dpa