Repairing cell phones and tablets: It works with these models - Stiftung Warentest gives tips

Stiftung Warentest took a closer look at smartphone repair services.

The test also examined which models you can easily repair yourself.

• In the

  test

  ,

  Stiftung Warentest

  *

  examines

  how well various smartphones and

  tablets

  can be repaired.

• Only one

  smartphone manufacturer

  does well.

• Often,

  hobbyists

  without

  original spare parts

  and

  instructions

  on their own.

Kassel -

often puts

the latest

or tablet to the test.

But what if the devices break down?

In the

, the

consumer organization

checked which products can be repaired and also what is required and

offered

by the

.

Smartphone and tablet in the test: Stiftung Warentest examines the "reparability" of 14 devices

In the

, nine smartphones and four

under the microscope - including an

and

.

However, the test result is not only sobering for hobbyists, it also represents a real

problem.

The experts from

tested, among other things, how easily the

and battery of

and tablets can be replaced and whether the provider or manufacturer

offers

and understandable repair instructions.

Attention was also paid to the general possibility of repairs, including the

for any overhauls and repairs of the products.

How easy is it to repair smartphones and tablets yourself?

We checked this for 13 products such as iPhone, Microsoft Surface Pro & Co.

Only the Fairphone 3 can be repaired by laypeople.

That's annoying - and an environmental problem.

https://t.co/vl5cKACrdh

- Stiftung Warentest (@warentest) November 20, 2020

iPhone and Co .: Popular smartphone in the test - Apple repair service only satisfactory

Even if you do decide

to fix

a damaged

or

on your own, it's easier said than done.

After all, it is often unclear at the beginning which

and what effort are required to open the devices.

If you then want to replace the

or display, you will quickly find yourself faced with a number of new problems.

As

reports,

only one

of the models examined, including the

from Apple and the

from Samsung, is easy to repair even for a layperson.

The repair service of

cut the

from a "good" (2.4) supported by

, however, with the quality rating of "Satisfactory (3.1).

Test pays attention to sustainability: These smartphone repair services do best

The question of how well a

or tablet can actually be repaired is also a question of

.

Because the electronic companions contain many

that first have to be extracted with great effort.

The production of integrated

,

for example, also

consumes energy and consequently causes high

.

It is also up to the consumer to use the device for as long as possible.

But the more complex and expensive a necessary

is, the greater the temptation to replace the defective device with a brand new model.

In the

, the following three cut

came out on top:

Repair your smartphone yourself?

Stiftung Warentest criticizes adhesive connections discovered in the test

According to

, adhesives are the biggest hurdle for attempting repairs yourself.

According to this, most of the housings and components in the

“not only

secured

with

or clamp connections”, but also “firmly glued together”.

In order to be able to loosen these adhesions, they first have to be heated, according to the

portal.

Only one device managed without the

.

With another model, however, the testers even had to use a

order to be able to properly remove a stuck battery from a

.

Test shows: Hobby hobbyists have a hard time - prefer to have their smartphone repaired by a professional

But that's not all: The experts at

criticize the fact that many providers

do not provide

private users with

or original spare parts.

If you want to lend a hand yourself, you have to rely on information and spare parts from third-party providers.

The latter in particular is problematic because it is

difficult to assess

the

the parts in advance.

For

, it is therefore advisable

to pay

a little attention to the

criteria examined

in the

when buying a smartphone or

.

But if you don't

trust yourself to tinker with your own

, you should let a professional come in.

At least this is

than buying a new model right away, the consumer portal concluded.

(Nail Akkoyun)