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Black Friday: Huge breakdown at Mediamarkt leaves customers foaming - “What's going on here?

2020-12-01T18:31:40.025Z


In the store or online, record sales are expected for the Black Friday weekend. However, this does not help one or the other Mediamarkt customers who are affected by a breakdown of the company.


In the store or online, record sales are expected for the Black Friday weekend.

However, this does not help one or the other Mediamarkt customers who are affected by a breakdown of the company.

  • Bargain hunting is a must

    on

    Black Friday *

    - traditionally, but now mainly

    online

    too

    .

  • A

    huge breakdown at MediaMarkt

    causes a lot of frustration for some customers.

  • In the

    online store

    one can

    Kitchenaid

    not be ordered, but since not hear the problems.

Munich - There

is probably no

more

shopping experience

:

According to the German Retail Association (HDE), the

bargain hunt on the Black Friday discount day

has shifted more to the Internet this year, which does not mean that, despite Corona *, many people across Germany are not also forced into the shops *.

Black Friday: Corona trouble in German cities - MediaMarkt is not doing well online either

In Cologne, for example, according to a report from Welt, two shops had to close, in other places the police had their hands full * directing the lively hustle and bustle into corona-compliant channels.

Numerous customers complained about overcrowded stores.

If

everything doesn't go well online

, it won't be dangerous and the authorities rarely have to intervene.

However,

Mediamarkt

got itself

into a

lot of trouble

with a huge breakdown

.

According to HDE, the number of visitors to city centers has fallen sharply due to the Corona crisis.

“This year,

online retail will benefit from Black Friday

in particular

,

” they say.

However, the discounts also cause a lot of anger *.

Be it because of the non-available Play Station 5 * or because

a product is not available at Mediamarkt

.

MediaMarkt: Mega mishap on Black Friday - customers are foaming because of problems in the online shop

In a Facebook post from the company about the extended

shopping weekend

- Mediamarkt advertises November 29th in some cities in Germany with a Sunday open for

shopping

(Neunkirchen, Homburg and Saarbrücken Saarterrassen) - customers complained about the

Kitchenaid

.

“Why can you actually put the

Kitchenaid in the shopping cart but then not order it

?

Is even advertised as free of charge, ”complains one who wanted to seize the opportunity.

“I also had the problem,” agrees another: “I had received the order confirmation and hours later it was

canceled for no reason!

Now I can't even get to the page where the Kitchenaid was. "

“MediaMarkt Germany, what's going on here?”: Customer gets hold of Black Friday deal - but part is missing

MediaMarkt

Germany what's going on here?

I was able to order it, it arrived today, but

unfortunately the splash guard was missing

.

I called right away, but unfortunately got

nothing

.

Let's see how long I have to chase after that ... “, another customer annoys.

And indeed: The

Kitchenaid

can be added to the shopping cart, only

you cannot order it

.

Merkur.de sent

Mediamarkt a request to solve the problem.

We still have to wait for an answer.

If it

doesn't work out

with

Kitchenaid

, there are numerous other bargains to strike this weekend.

The HDE is

expecting record sales in German retail

for

Black Friday and Cyber ​​Monday

next Monday

.

Overall, consumers would likely spend around 3.7 billion euros on the bargain hunt, the HDE forecast.

"The potential of the two days of action has not yet been exhausted," said HDE Deputy Managing Director Stephan Tromp recently.

* Merkur.de is part of the Ippen editorial network.

List of rubric lists: © picture alliance / Rolf Vennenbernd / dpa

Source: merkur

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