In the store or online, record sales are expected for the Black Friday weekend.
However, this does not help one or the other Mediamarkt customers who are affected by a breakdown of the company.
Bargain hunting is a must
on
Black Friday *
- traditionally, but now mainly
online
too
.
A
huge breakdown at MediaMarkt
causes a lot of frustration for some customers.
In the
online store
one can
Kitchenaid
not be ordered, but since not hear the problems.
Munich - There
is probably no
more
shopping experience
:
According to the German Retail Association (HDE), the
bargain hunt on the Black Friday discount day
has shifted more to the Internet this year, which does not mean that, despite Corona *, many people across Germany are not also forced into the shops *.
Black Friday: Corona trouble in German cities - MediaMarkt is not doing well online either
In Cologne, for example, according to a report from Welt, two shops had to close, in other places the police had their hands full * directing the lively hustle and bustle into corona-compliant channels.
Numerous customers complained about overcrowded stores.
If
everything doesn't go well online
, it won't be dangerous and the authorities rarely have to intervene.
However,
Mediamarkt
got itself
into a
lot of trouble
with a huge breakdown
.
According to HDE, the number of visitors to city centers has fallen sharply due to the Corona crisis.
“This year,
online retail will benefit from Black Friday
in particular
,
” they say.
However, the discounts also cause a lot of anger *.
Be it because of the non-available Play Station 5 * or because
a product is not available at Mediamarkt
.
MediaMarkt: Mega mishap on Black Friday - customers are foaming because of problems in the online shop
In a Facebook post from the company about the extended
shopping weekend
- Mediamarkt advertises November 29th in some cities in Germany with a Sunday open for
shopping
(Neunkirchen, Homburg and Saarbrücken Saarterrassen) - customers complained about the
Kitchenaid
.
“Why can you actually put the
Kitchenaid in the shopping cart but then not order it
?
Is even advertised as free of charge, ”complains one who wanted to seize the opportunity.
“I also had the problem,” agrees another: “I had received the order confirmation and hours later it was
canceled for no reason!
Now I can't even get to the page where the Kitchenaid was. "
“MediaMarkt Germany, what's going on here?”: Customer gets hold of Black Friday deal - but part is missing
“
MediaMarkt
Germany what's going on here?
I was able to order it, it arrived today, but
unfortunately the splash guard was missing
.
I called right away, but unfortunately got
nothing
.
Let's see how long I have to chase after that ... “, another customer annoys.
And indeed: The
Kitchenaid
can be added to the shopping cart, only
you cannot order it
.
Merkur.de sent
Mediamarkt a request to solve the problem.
We still have to wait for an answer.
If it
doesn't work out
with
Kitchenaid
, there are numerous other bargains to strike this weekend.
The HDE is
expecting record sales in German retail
for
Black Friday and Cyber Monday
next Monday
.
Overall, consumers would likely spend around 3.7 billion euros on the bargain hunt, the HDE forecast.
"The potential of the two days of action has not yet been exhausted," said HDE Deputy Managing Director Stephan Tromp recently.
* Merkur.de is part of the Ippen editorial network.
List of rubric lists: © picture alliance / Rolf Vennenbernd / dpa