Prime Minister Jean Castex has been clear, teleworking will remain the norm for some time yet.
A turning point that civil servants have taken.
According to the Wimi-Ipsos Open Work barometer, 67% of them experience the second confinement well from a professional point of view.
And now, three quarters of civil servants want to work from home.
Read also: Absenteeism in the public service: the ranking of the cities where it is the strongest
"
The positive result which emerges from the survey is explained by a strong improvement in productivity observed by the agents
", points out Antoine Duboscq, president of the software developer of collaborative projects Wimi.
In fact, 68% of respondents said they save time in teleworking tasks, and 67% of them report being more efficient when working at home rather than at the office.
A trend which, according to Antoine Duboscq, is noticed as much by the agents as by the management: “
For example, one of our clients was concerned about the lack of productivity within his administration before the implementation of teleworking.
Since switching to remote work, he has noticed a dramatic increase in the efficiency of his employees.
s ”, illustrates Antoine Duboscq.
In addition to efficiency at work, it is also with comfort that teleworking goes for a large majority of civil servants (69%).
Conversely, for only 24% of them teleworking is synonymous with stress, and this because "
the civil service sector has really been able to adapt to this new way of working
", judges President de Wimi.
"
We can see that the telework model works well, as much on the productivity as on the well-being of the agents
" he continues, the proof being that more than half of the surveyed affirm to observe a better balance between their professional life and their life. private (56%).
Trust and transparency, determining factors
If the numbers are high, the telework experience still depends on the levels of trust and transparency between colleagues that existed before the reconfinement.
As proof, in organizations where the exchange of information between services is encouraged, 71% of agents have experienced confinement from a professional point of view, against 61% in those which lacked transparency.
The same goes for trust between hierarchy and employees, because “
a pre-existing lack of trust between managers and employees can be reinforced by teleworking,
” suggests Antoine Duboscq.
Here again, the figures show it: in organizations where confidence reigns initially, 70% of respondents say they are satisfied with teleworking, against 62% of organizational agents where the hierarchy does not trust its employees.
Read also: Telework will not disappear in 2021
In general, the craze for teleworking among civil servants emerges clearly from the survey, both in their experience of confinement and in their willingness to continue.
In all, 75% of them want to work remotely with different regularities, and 58% at least one day a week.
But to allow telework to "
make its revolution
" in the public service, it is necessary to remove two brakes, one cultural and one technical, according to the president of Wimi: "
the culture of presenteeism,
in which we are described as" hidden away " When working from home,
is still too strong.
From a technical standpoint, the digital tools used by agents are not suitable.
By adopting reliable equipment and a way of working based on trust, teleworking can become widespread.
"
(*)
The survey was conducted by a self-administered online questionnaire from November 10 to 20, 2020, with a sample of 500 working people from the public sector and 500 working people from the private sector who work at least several days a week in a desk.
