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Corona warning app: massive problems with Android - Google reacts

2021-01-15T14:26:18.237Z


Android smartphones have had problems with the Corona warning app in the last few days. However, as Google reports, the problem seems to have been resolved again.


Android smartphones have had problems with the Corona warning app in the last few days.

However, as Google reports, the problem seems to have been resolved again.

  • Since Tuesday (January 12th, 2021) there have been problems with the

    Corona *

    warning app

    .

  • The

    risk status

    is

    not updated

    within the

    app

    on

    Android devices

    .

  • Google

    seems to have fixed the problem again.

Kassel - Android users who

want to use

the

Corona warning app

may not currently receive the current result of the risk assessment.

Several users reported on Twitter on Wednesday (January 13th, 2021) that the

app

did not update the risk status.

The first problems should even have occurred on Tuesday (January 12th, 2021).

A spokesman for the software group SAP, which developed the app together with

Deutsche Telekom

,

confirmed to

the

Spiegel

that the use of the app on

Android smartphones was

"in some cases" not possible in the past few days.

iPhones

, however, were not affected.

Corona warning app: Google's technical interface causes problems with Android

So far, there have been problems with the technical interface of the

Corona warning app

, which Google

makes available

on

Android smartphones

via its Play Services

.

“We have

informed

Google

about the problem and are working flat out to solve the problem,” the SAP spokesman continued.

According to the Federal Ministry of Health, the

contact tracking

app has

more than

25 million

downloads and is an estimated 23 million people actively used.

+

The Corona warning app has been affected by disruptions in the past few days.

(Symbol photo)

© Sven Hoppe / dpa

Google has fixed the problem - Corona warning app should work again

In the meantime, however,

Google

has

fixed

the error in the

technical interface of

the Corona warning app for

Android smartphones

.

“We released a bug fix.

It can take a few hours until the devices are up to date again, ”said the Internet company on Thursday (January 14th, 2021).

In addition,

in some cases

Google

will work

directly with the developers of the

Corona warning app

to help with the recovery.

However

, the problem did not lead

to the loss of

data

or

information

.

The # Corona-Warn-App is an important tool for # fighting a pandemic, even during the holiday season.

It warns if there has been long contact with an infected person - even abroad.

pic.twitter.com/2OrERu2pm7

- BMG (@BMG_Bund) August 27, 2020

Corona warning app and Google services: that's behind it

Not only the

Corona warning app was

affected

, but all services that rely on the so-called "Exposure Notification Framework" for the

Google

operating system

Android

.

These interfaces ensure that a risk determination via

Bluetooth

can work in the first place without the

battery life

suffering significantly.

The app, which

is supposed to protect

people better against the

coronavirus

, measures the distance and the

duration of encounter

between people who

have installed

the program on their

smartphone

.

The cell phones “remember” encounters if the

criteria set

by the

Robert Koch Institute

(RKI), especially with regard to time and

distance

, are met.

However, other data such as the place of encounter are not recorded.

(Nail Akkoyun)

* hna.de is part of the nationwide Ippen-Digital editorial network.

List of rubric lists: © Oliver Berg

Source: merkur

All life articles on 2021-01-15

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