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This is what happens to your clothes after you return them to Asus
Have you ever wondered what happens to a garment a moment after you send it back to Asus?
Obviously - it's for sale again.
But is he just going back to the hanger or going on a road trip?
The fact of the company sheds light on the mystery
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Asus
Gal Slonimsky
Thursday, 04 March 2021, 08:00 Updated: 08:03
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ASOS (AP, Reuters, Getty Images, Shutterstock)
Have you ever wondered what happens to your clothes a moment after you return them to the store - online or physically?
The obvious is - the item is back for sale.
But when you immerse yourself for a moment with this thought in depth, it is impossible not to get overwhelmed.
Undoubtedly, the corona period made us all much more sterile than we were and suddenly the idea of wearing a garment that someone else had worn a moment earlier, without having been cleaned and disinfected, disgusts us.
Even the thought of locker rooms in the store no longer passes through my throat as it once did.
Awareness has destroyed the simplicity of measuring clothes.
A senior employee at Asus decided to reveal the process that a garment goes through from the moment it returns to them in the warehouses, and this is a rather encouraging discovery.
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A post shared by ASOS (@asos)
Jess Chang, a senior at Asus, shared a video on her personal Instagram page, in which 18.3 thousand followers explained the journey that a garment goes through from the moment a customer decides to return it to Asus.
The video was a success and the official page of the online giant also shared it in front of 11 million followers, with the ultimate goal of presenting the company as ecological.
One that does not throw away or dump textile waste, but works to recycle clothes.
This is to emphasize that although this is a company whose whole essence is fast fashion, it does try to minimize the environmental damage.
According to Chang, a garment returned to Asus goes through three stages.
First, check the garment.
In the second stage - if there are repairs that need to be made, the clothes are sent to the tailors, Asus employees, who repair the faults - fallen sequins, holes in the garment, weak seams, etc.
In the third stage - the garment undergoes ironing and dry cleaning, especially if there are stains, marks or remnants of makeup and make-up.
At the end - the garment is hung in the company closet, ready for packing and shipping.
"We have a policy of 0% burying and 97% of the items that are returned - resold," she says.
According to her, the 3% that do not get to be resold are overly damaged items that are recycled - and not landfilled.
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A post shared by Jess Cheng (@thejesscheng)
It is not certain that every company, especially if it is a physical store and not an online one, takes care of moving the clothes that return to such a route that includes repair, ironing and cleaning.
There is a very high chance that physical stores, which are not afraid of international mutations, simply return the garment to the hanger for a resale, which makes us wonder - should we wash our new clothes just before dressing?
There is a very high chance yes.
However, it is important to mention that Asus is not free from mistakes and errors.
Despite her pride in the video in the process of returning the clothes, customers of the British company have already shared on social media several times that dirty and damaged products have reached them.
Any such sharing goes viral, and the company may have learned lessons from it.
So, all that is left is to just hope that since those complaints, the company has become more efficient and cares much more about cleaning the clothes that have visited strangers' homes - and returned to them, before selling and passing them on to the next customer.
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A post shared by ASOS (@asos)
View this post on Instagram
A post shared by ASOS (@asos)
View this post on Instagram
A post shared by ASOS (@asos)
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