Netflix is putting you off with error codes like "NW-2-4" or "UI-800-3"?
That’s what’s behind it, and this is how you have to act to keep streaming.
“Oops, something went wrong.” You don't only get this classic error message from your web browser.
Netflix * also has problems playing content from time to time.
In order to notify the user of difficulties, the streaming service usually gives an error code.
This is not always helpful because the cryptic codes are not very meaningful.
So that you don't have to puzzle anymore, we have
listed
some
typical error codes and their meanings
below.
Netflix: These issues are related to the most common error codes
There are several factors that can create difficulty when streaming.
A classic, for example, is the network connection.
As soon as this is interrupted, Netflix is no longer able to play content.
The streaming service usually uses the codes
"NW-2-4"
or
"NW-2-5"
to notify subscribers of this
.
In this case, it is advisable to first test whether you can access other websites or apps without any problems.
If that doesn't work, it's worth restarting the device or the router.
The
Netzwelt
portal
points out that administrators of public hotspots may intentionally prevent streaming or offer insufficient bandwidth.
Even then, Netflix will play the above messages.
Incidentally, several codes such as
"tvq-st-103"
and
"1016"
(especially for iOS devices) indicate
a faulty network connection
.
However,
if
the error code
"S7111-1309" appears
, it is not necessary to check your devices and routers.
Netflix uses this message to let you know that there are currently server problems.
Just try to access the content of the streaming service at a later time.
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Most common Netflix error codes: meaning and how to solve them
Note
: Pretty much any code can indicate that Netflix is having problems.
To rule this out, you should first check all other sources of error listed in the table.
Codes |
meaning |
Possible solution |
---|---|---|
103 |
Invalid login, incorrect customer data |
Restart the device, sign in to Netflix again, reinstall the Netflix app |
139 |
Problems with the app, network connection or saved data |
Restart the device, try again later |
500-1006 |
Update of data on Android devices necessary |
Restart the device, reinstall the Netflix app |
501-1006 |
Update of data on Android devices necessary |
Restart the device, reinstall the Netflix app |
1006 |
It is necessary to update the data on iOS devices |
Restart the device, reinstall the Netflix app |
1016 |
Bad network connection on iOS devices |
Reboot the device, reboot the router, turn airplane mode on and off |
1106 |
Bad network connection |
Restart the device, reconnect the device to the WLAN, restart the router |
10013 |
Geo-blocking activated |
None - You can't use VPNs, proxies, or unblockers to access Netflix content from other countries |
7735335 |
Silverlight plug-in faulty |
Reinstall the plug-in, switch to Firefox or Chrome |
F7353 |
Firefox browser version out of date |
Update Firefox |
M7355-1203 |
Operating system or browser version out of date |
Update operating system, update browser |
N8151 |
Silverlight plug-in faulty |
Reinstall the plug-in, switch to Firefox or Chrome |
NW-2-4 |
Bad network connection |
Restart the device, reconnect the device to the WiFi, restart the router, check the router |
NW-2-5 |
Bad network connection |
Restart the device, reconnect the device to the WiFi, restart the router, check the router |
NW-8-17 |
Bad network connection |
Restart the device, re-login to Netflix, restart the router |
S7111-1309 |
Netflix server error |
Access the content again later |
S7111-5033 |
Child lock activated |
Deactivate child lock in your settings |
S7111-5059 |
Geo-blocking activated |
None - You can't use VPNs, proxies, or unblockers to access Netflix content from other countries |
tvq-pb-101 |
Bad network connection |
Restart the device, reconnect the device to the WiFi, restart the router, check the router |
tvq-st-103 |
Bad network connection |
Restart the device, re-login to Netflix, delete cookies, restart the router |
tvq-st-131 |
Bad network connection |
Restart the device, reconnect the device to the WiFi, restart the router, check the router |
tvq-st-142 |
Bad network connection |
Restart the device, reconnect the device to the WiFi, restart the router, check the router |
UI-800-3 |
Out of date information stored |
Restart the device, sign in to Netflix again, reinstall the app |
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