An offer from the discounter Aldi Süd annoys many customers who were once willing to buy.
Now there are complaints on Facebook.
Munich - Many Aldi customers who are enthusiastic about fitness had reason to be happy.
Because the discounter is currently promoting a barbell set with a special offer.
At the time of the corona-related lockdown and the associated closings of fitness studios, this home sports offer for just under 90 euros certainly met with great interest.
Aldi barbell set apparently sold out after a few seconds
But instead of satisfying customers with the only online offer, Aldi Süd annoyed its buyers enormously.
Because when many wanted to order the set on Monday mornings (March 15), it was no longer available a few minutes after the offer opened.
On the Aldi Facebook page, some are now venting their anger.
Aldi: Customer complaints are piling up on Facebook
For example, a Facebook user writes: “Come on, how can that be?
Only available online from 8 a.m. and sold out at 8 a.m. ?!
Aldi Süd didn't we already know in the 2000s that 'lure offers' are not ok?!? ”The customer posted a screenshot for this.
It can be seen that at exactly 8:00 a.m. (at this time the offer started on March 15) the item was no longer available on the Aldi online portal.
Aldi apologizes for faux pas on Facebook: "Demand greater than supply"
The company responded publicly to the Facebook complaint with the following reason: “I can understand your anger, but this is not about bait offers.
Due to the current situation, fitness items are particularly popular.
Unfortunately, the demand was greater than the supply and the item was sold out very quickly. "
Aldi customers angry despite their apology: "Then you can really save yourself such offers"
Aldi Süd's apology, however, does not meet with any particular understanding from angry customers.
Another disappointed woman writes on Facebook: “Then you can really save yourself such offers if you don't have enough of them !!!!
They are not even there in the shop !!!! "
Aldi customers accuse the group on Facebook of "unfair competition"
It was the same for many other buyers.
Another Facebook user writes on the Aldi Süd social media page: “At 8 o'clock and 1 second on the dumbbell set, clicked on 'Buy'.
Was already in my shopping cart.
Then came the message that the set is no longer available.
I think that's unfair competition and will contact the consumer advice center. ”Since Monday morning, the complaints about the unavailable dumbbell set on social media have been increasing.
The group itself always reacts with the same reason that the demand was too great.
(feb)