Of the 500,000 victims of the hacking of personal and medical information, revealed in February by the Canadian site Zataz and the newspaper "Liberation", nearly one in five would live in Eure, according to the Paris-Normandy newspaper.
Men, women, but also children, who carried out medical tests in the laboratories of Cerballiance, in Evreux, Conches-en-Ouche and Bernay, and were robbed of information as varied as their blood type, their number telephone numbers, dates of birth, dates of hospitalization and sometimes information concerning their state of health or drug treatments.
According to “Liberation”, 28 laboratories in north-west France that used the same computer system had information collected during tests “carried out between 2015 and 2020” stolen.
The city's Cerballiance network of medical analysis laboratories, part of the Cerba HealthCare group, has also just opened a toll-free number (0800 95 27 27), in order to respond to the many requests of its customers.
For ten days, the company, which did not respond to our interview request, has been sending a message to its patients, victims of the mega-leak, to inform them of the theft of their data.
In this letter that we were able to read, she also advises them to change all their passwords and "to be extra vigilant".
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Elisabeth Lebas, who carried out several medical tests in the Cerballiance laboratory in Evreux, discovered the massive theft on national information in February, but only received the laboratory's mail last week.
Without being able formally to make the link with the theft of her data, this 47-year-old woman is surprised to have recently been the victim of attempted scams: “The day before the mail from the laboratory, I received a fraudulent SMS, supposedly of the CPAM, she explains.
And the week before, I was contacted by a fake American actor on Skype, although I never receive messages like this normally.
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The brigade calls in reservists
"False emails, it's something very common, but of course we encourage you to be even more vigilant than usual and not to answer", advises Cerballiance, on his toll-free number, to this other Eurois who received false messages, and who wished to remain anonymous.
Residents of the department affected by the leak and fearing to be victims of identity theft and receiving false messages have also joined together in a Facebook group, Patients 27 Victims of the leak of medical data.
Their page has about 1,800 people.
Its moderators advise their members in particular to change their password on the laboratory's customer area, as well as that of their Amélie account and their mutual insurance company.
And to file a complaint.
Elisabeth Lebas has just filed her complaint against x at the Louviers police station.
“Because knowing my coordinates in nature is scary.
Especially when you look at the difficulties faced by victims of identity theft.
In the wake of the letter sent to Cerballiance customers and the creation of the Facebook group, the Eurois gendarmerie and police services had to reorganize their procedures to respond to the incredible influx of requests.
Future complainants must now make a pre-complaint online and wait to be contacted for an appointment.
The Bernay gendarmerie brigade, it seems the most affected with nearly 1000 complaints already filed, explains having even had to "call in reservists" to manage to receive the entire public.
