The consumer center in Hamburg regularly awards the title “sham pack of the month”.
In April it hits a Nivea product.
Hamburg - The Hamburg consumer center selects the “sham package of the month” once a month. In April it hits the “Nivea Hand Creme Intensive Pflege” from the manufacturer Beiersdorf AG. In the room there is the accusation of trying to increase the prices of products unnoticed. "According to the motto 'Less in it, same price', the hand cream is now up to 33 percent more expensive," said the Hamburg consumer center. The manufacturer tries to fool customers with this and other tricks.
Nivea's hand cream has so far been sold with a content of 100 milliliters.
But now it has become 75 milliliters.
In addition to the “Nivea Hand Creme Intensive Care”, other types are also affected by the reduction in filling quantities.
And although the content has decreased, the price has stayed the same.
In other words, there was a price increase of 33 percent for the hand cream.
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Nivea Trick: less content - same price
© Hamburg consumer advice center
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Consumer advice center: sham packs should deceive the customer
According to the labeling on the label, nothing seems to have changed in the recipe of the cream, although the company is now promoting the new tube as “vegan”.
The packaging and the exact name of the cream have also been changed.
As a result, customers should "suspect an improved recipe", according to the consumer advice center.
But what is particularly bold is the apparent bargain, which is advertised with an additional 33 percent free content.
33 percent more content corresponds to the old filling quantity.
So the content that you had previously got for the price anyway.
According to the Hamburg Consumer Center, the “new” hand cream sometimes even cost more than before - despite the smaller filling quantity.
"Sham package of the month" - "Less in it, same price"
NIvea is not the only manufacturer using such tricks.
Often the amount of content is reduced in order to be able to offer the product at the same price.
The fact that a price increase still takes place should remain hidden from the customer.
There are hidden price increases, especially during the corona pandemic.
The consumer center Hamburg collects such cases in a sham packing list.
The “sham pack of the month” is a product that has caused a lot of displeasure among many consumers.
Trouble was also caused by a huge line of customers in a Rewe center, about which the police were even called.
(jsch)