At Vodafone there seems to be a recurring disruption lately.
Now it hits customers all over Germany.
These show upset.
Düsseldorf - On Friday there seems to have been several failures at the communications group Vodafone. Thousands of fault
reports have
been received on
allestören.de
since the morning
. Numerous customers complain on the website and let their anger run wild. Most of the problems are said to have occurred with the Internet and landlines. No specific region seems to be affected, because customers report disruptions from Munich, Berlin and Frankfurt, among others.
In particular, the non-functioning Internet annoys customers: “Nothing has worked since 2 hours.
Home office not possible.
My boss is happy ... ”is one of the complaints.
"No internet since 9 o'clock and now it is already after 12 o'clock !!!
You can't work like that !! ”criticized another consumer.
Especially in times of the corona pandemic, many people work in the home office and depend on a good internet connection.
The internet should get better for many citizens by 2030 at the latest.
Because by then the gigabit network should be ready.
But mobile internet and TV are also affected by failures.
Some customers even complain of a total failure: “Nothing works in the pheasant garden.
No TV, Internet, no Vodafonemobile ... “.
Customers are annoyed: "Vodafone constantly has problems"
Vodafone writes on Twitter: “The technicians are working flat out to fix the problem as quickly as possible.” Until then, the group asks its customers to be patient, including those who are struggling with a total failure: landline, Internet and TV.
The error is expected to be fixed by Saturday morning.
Apparently there have been failures lately, which the customer often took too long to resolve.
“Vodafone constantly has problems,” writes one affected person.
Many of the Vodafone users are disappointed with the company: “The ball is flat.
Vodafone offers a service that cannot be provided.
But I always pay.
Where is the credit for the service not provided?
I've never received one ... it's a shame! "
(Jsch)
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