"We are in the heart of Paris, in a residence of 341 housing units and we have no longer had access to the Internet since the beginning of May", says Laurence, at the bottom of a large complex managed by the lessor In ' li, where more than 800 inhabitants live.
“I was working and suddenly the light in my box went out.
It has now been almost 3 months ”.
This sudden cut-off of ADSL, telephone and fiber telecommunications networks was not anticipated.
The inhabitants were not informed, by email or by mail.
What happened ?
“Work is taking place in the basement of the residence because the developer Altarea has bought the premises.
During the redevelopment work, all networks were cut, ”explains Laurence.
Has there been poor communication between the lessor, the promoter and the Internet operators?
“It's a big blur, everyone is passing the buck” specifies the representative of the inhabitants of the district.
In the meantime, despite the petitions, the letters to the Town Hall or the Ministry, nothing helps. "We no longer have a television, a landline and the intercoms no longer work" laments Jacqueline, 80, who is facing a difficult situation. “I take care of several elderly and dependent people who have alarms in their homes, in case they fall, but these devices only work with the landline. Suddenly, I no longer receive emergency calls and I have to go to their homes to check that everything is fine ”.