A user complained via Facebook about the empty bread counter at Kaufland in Prenzlau.
For this he has received approval and criticism.
The supermarket responds promptly.
Prenzlau (Brandenburg) - after work, a quick trip to the supermarket and then that: instead of full shelves, your eyes are directed to an empty bread counter.
No rolls, hardly any bread, no sweet treats wrapped in a batter.
A situation reported by a Facebook user with a picture.
“Tatort” is Kaufland in Prenzlau in Brandenburg.
The furious Kaufland customer reports on his after-work routine.
“You come home from work in the evening (7 p.m.) and still want to buy bread for the next day and a few little things,” he begins his little experience report.
When he arrived at the store, however, he found that there was hardly any bread and rolls left.
Angry Kaufland customer gets upset about empty bread counter - this leads to heated discussion on Facebook
This leads him to ask the question "whether the employees are unable to fill up the bread or whether it is simply laziness".
In addition, the Kaufland customer said that he would find this situation "almost every evening".
This is followed by the notice that the Kaufland in Prenzlau is open until 10:00 p.m.
+
On Facebook, a Kaufland customer got upset about the empty bread counter.
© Screenshot Facebook
Accordingly, in the opinion of the Kaufland customer, there should be the possibility of "getting baked goods at least until 8:30 pm-9:00pm".
His Facebook post sparked a heated discussion.
Some people take their side and write: “You are right!
Just too lazy and we as customers have to pay for the laziness ”.
But the majority of the commenting party takes the side of the Kaufland team in Prenzlau.
Kaufland Prenzlau reacts to angry Facebook post - and apologizes
Incomprehension, anger, but also sheer mockery and ridicule are met with the angry Kaufland customer. Because for many Facebook users the excitement of the Kaufland customer can only be acknowledged with total incomprehension. The sarcastic reaction of one commenter is: “May all shelves and fresh produce be fully available by 10 p.m. Then at least you have something to throw away after work ”.
Kaufland's Facebook presence has meanwhile also responded to the angry customer's contribution and has spoken out in the form of a comment.
The grocery chain apologizes for the man's annoyance and explains that “despite careful planning of the goods” it can happen “that fresh baked goods, for example, are no longer fully available in the evening”.
It is also pointed out that the feedback will be passed on "to the colleagues from customer management".
The person concerned has not yet responded to this comment.
Aldi is also confronted with the anger attack of a customer - before he presents himself rather meekly.
Our brand new consumer newsletter will keep you up to date on consumer information and product recalls.
