Amazon announces that it has found a good solution for handling returns.
The online mail order company focuses on sustainability.
That is the plan.
Washington (USA) - Two or three clicks and almost every product in the world has been ordered - Amazon, among others, makes it possible.
The US online mail order company has a wide variety of goods.
However, it is not uncommon for products to be returned for a wide variety of reasons.
However, this return on Amazon keeps making headlines.
After all, Amazon boss Jeff Bezos' company has not yet found an adequate way to deal with returned products.
Even if retailers don't get rid of their goods via Amazon, the products often end up in the garbage.
That should soon be a thing of the past.
Because Amazon has the plan that external providers should sell their products cheaply to residual stock dealers or via an outlet in the future.
The
Wirtschaftswoche
reports on it
.
Amazon wants to open up more opportunities for third-party providers
Basically, Amazon would like to guarantee that independent retailers, as there are in abundance on the platform, can resell both unsold warehouse goods and returns much more easily than before.
The online retailer wants to introduce new shipping and sales options for this purpose.
These are intended to help providers on Amazon's digital marketplace “sell more goods and reduce storage costs”.
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From dealer to customer - and back again.
Amazon has a problem with handling returns, especially with third-party goods.
Now Amazon is announcing a new approach in this regard.
© Michael Gstettenbauer / imago images
Merchants who sell their products via Amazon as well as use the warehouses and shipping of the online retailer can now also offer their goods to residual stock dealers via Amazon.
In addition, these providers should also be able to sell unused and unsold warehouse goods via an outlet on Amazon in the future.
Amazon Warehouse as an option for marketplace sellers
As Amazon reports, the third-party sellers would ultimately receive between 30 and 60 percent of the original price for their products.
In the future, marketplace retailers will be able to offer their returns and slightly damaged goods at reduced prices via the Amazon warehouse.
To date, Amazon has only offered products from its own range there.
This function for third-party dealers should be available in Germany as early as 2022.
In advance, Amazon would examine the returns or the damaged products of the providers in its warehouses.
This is followed by a classification into one of the four categories, depending on the condition of the corresponding product.
These range from "used - like new" to "used - acceptable".
Terrifying conditions at Amazon: online retailers destroyed their goods on a large scale
It was only in 2018 that
Wirtschaftswoche
and the
ZDF
magazine “Frontal21” discovered how Amazon destroyed some of its goods on a large scale. In particular, the products of marketplace sellers would always end up in the trash. The big problem: a large number of external providers neither have their own warehouses nor sales channels. Unsold or used products cannot therefore be returned without complications.
Starting from 2018, the disposal by Amazon only cost the marketplace retailers ten cents per item.
This is significantly cheaper than returning the goods or even repairing them.
That should change with the new sales programs and a new fee structure from Amazon.
Because, according to the online retailer, from now on, destruction is "the economically least attractive option".
Meanwhile, social media giant Facebook suggests that WhatsApp could come along with advertising in the future.
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List of rubric lists: © Michael Gstettenbauer / imago images
