Empty shelves and inaccurate information when shipping online: Ikea is struggling with delivery bottlenecks.
That annoys customers a lot.
Munich - "Oh man, I could freak out ..." - writes an annoyed Ikea customer on Facebook.
For months he has been trying to get hold of certain lamps from the Swedish furniture giant.
Without success.
The products are never available at the same time - neither in the store nor online.
Pre-ordering is also currently not working as it should.
The user reports: “You put everything in the shopping cart, then click on 'order'”, then he asks you for your zip code and then says “Sorry, doesn't work” ”.
Ikea: There is a lack of supplies from Asia due to the pandemic
For a few weeks now, delivery bottlenecks have been apparent at Ikea.
On the one hand, this is due to the extremely high demand.
Everyone wants to make their home as cozy and cozy as possible.
On the other hand, according to
businessinsider.de,
a container crisis, triggered by a corona outbreak among workers in the southern Chinese port of Yantian, caused a traffic jam that halted the flow of goods worldwide.
Other companies such as Saturn, Butlers and Deichmann are also affected by these delivery problems.
Ikea: Furniture giant is looking for solutions
Above all, in order to save the upcoming Christmas business, Ikea is looking for transport alternatives.
Peter Langskov, logistics manager for Ikea Denmark, told
euronews.com
: “We tried to build a rail link from Asia to Europe so that we can use trains for transport.
We also tried to lease container ships and bought empty ships.
But they have to be brought back and that is a problem. ”Reductions in the range have already been announced.
In our globalized world, empty shelves and long waiting times immediately cause displeasure among customers.
The Facebook user, who is desperately looking for the new lamps, wrote: “Dear IKEA, we are living in the year 2021!
A company your size should actually manage something like that logistically. "
