Sometimes it looks a little different in the refrigerated counters of the supermarkets than the customers are used to or would like.
This is what happens in a Rewe.
Munich - Usually there is more order on the shelves and counters in supermarkets than in the refrigerator at home. Therefore it catches the eye, should chaos be the order of the day. “Is that a modern way of presenting goods that I just don't understand?” Asks Ingo Remmers. “Or is it what it looks like? Just tip it in and you're done. ”The customer was probably amazed when he wanted to go shopping in a Rewe supermarket and found chaos rather than order in the refrigerated counters. He immediately posted the pictures of his shopping experience on the company's Facebook page.
Daniel from the Rewe team reacted promptly to the customer's post and tried to appease.
“Hello Ingo, it's a shame that the presentation of the goods does not meet your expectations.
Talk to us directly on site.
Best regards, Daniel from the REWE team. ”Well meant, but the understanding of the customer was limited.
"In the market, you don't want to be asked anything."
Chaos in the supermarket counter - jackets and pants are stacked or poured
And Facebook user Lotta also tries to mediate.
“It's not a standard.
But to be honest, I understand both sides. ”It may be that it doesn't look nice.
But the customer would finally come to the shop and whether the butter was then stacked, "or whether it looks like the one in your pictures is jacket like pants".