This week, many bargain hunters and retailers are preparing for Black Friday.
One payment method falls into the water for eBay customers.
However, the reason is serious.
Frankfurt - Just during the big offer phase, which ends on Black Friday on Friday, eBay switches off an important payment option.
The considerable restriction currently applies to all users of the online marketplace, which should not please everyone.
The intervention of the US group, however, has serious backgrounds.
eBay: Online marketplace switches off important payment options - during Black Friday
As the company confirmed to the
Handelsblatt
at the beginning of the week, the direct debit procedure was suspended in Germany.
The Berlin payment service provider Ratepay also certified this.
It is currently being checked whether criminals are making or attempting to make certain payments from eBay users by stealing identities.
The company announced to the
Handelsblatt
that
the Ratepay direct debit had not been offered since October
.
Previously, the company became aware of the problem through numerous unauthorized purchases and payment requests, all of which were apparently carried out via that payment method.
Take the concerns of potential victims of fraud seriously.
eBay: During Black Friday - company suspends direct debit payment on suspicion of fraud
“We are working with Ratepay to solve these problems.
In the meantime, the Ratepay direct debit is temporarily no longer offered as a payment option, ”eBay is quoted as saying.
As Rateplay confirms, there is no fundamental problem with direct debit, but it does involve risks, such as identity theft, "in which unknown third parties misuse the data of the customer concerned for ordering on Ebay".
The intervention should be assessed as a precautionary measure.
In the meantime, the case is being examined, the payment option is therefore further suspended.
However, it will be offered again following the clearing up, Ratepay did not name a point in time.
eBay: Black Friday without direct debit - customers can reclaim unauthorized direct debits
In addition to direct debit, many other payment methods are available to customers.
Paypal, credit card, or individual debit cards can be used on eBay.
The common payment services such as Apple Pay with iPhone and iPad or Google Pay and via the popular Klarna instant transfer are also accepted.
For customers who are affected by unauthorized direct debits, they can get them back, as consumer advocates emphasize.
A period of eight weeks applies to this payment option; in the event of fraud, this would even be extended to 13 months.
In most cases, direct debit payments do not have to be confirmed again, which is why neither codes nor biometric data are required.
This fact makes it attractive for eBay fraudsters to access third-party data.
(ajr)
