With the rise of teleworking, companies have stepped up certain forms of monitoring their employees.
Thus, "
63% of French companies are planning or have already adopted tools with the aim of strengthening the supervision of their employees in a telework situation
", reveals a study carried out by Vanson Bourne for VMware *.
For this, managers rely on less conventional control methods than typing on the keyboard or time spent in front of the screen.
37% of companies surveyed are considering or have used email monitoring software.
A quarter of the companies surveyed have taken a further step by planning to install or even installing video surveillance systems and 24% of those surveyed have webcams equipped with eye-tracking technologies ...
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The other side of the coin is that employees are far from being fooled: nearly half of the companies that have implemented such measures have a
"
higher
" or "
significantly
higher
"
turnover
rate.
”, According to the study's authors.
"
By lacking transparency and measuring their productivity in a haphazard fashion and only using numbers, employers can quickly undermine the confidence of their employees, and risk seeing their best talents leave, when we are in an extremely market. complex and competitive
», They continue.
Especially if they don't know about it.
One in three employees say they do not know whether the organization in which they work has implemented this type of system.
Calibration essential
However, stakeholders readily recognize that teleworking has changed the relationship to productivity, a key criterion in the world of work.
71% of companies have had to find new ways to measure it when 81% of employees believe that teleworking technologies make them more efficient.
And more than one in two even accepts these new monitoring solutions.
The key is therefore to properly calibrate these new solutions.
How? 'Or' What ?
By favoring clarity and the communication of objectives.
The study points to two other observations: "
the emergence of new 'virtual' tribes
", that is to say that physical proximity would give way to emotional ties and common objectives with the hybridization of work.
And cybersecurity: “
For IT departments, which exercise less direct control over applications, terminals and networks, it is now necessary to adapt to a new model where security is teamwork
”.
The site remains vast.
* The survey was carried out among 7,600 executives, HR and IT managers as well as employees in various sectors (IT, manufacturing industry, financial services, etc.) between July and August 2021.
