Volksbank customers: Be careful with these emails

Created: 01/05/2022Updated: 01/05/2022, 13:57

From: Julia Schöneseiffen

The consumer advice center warns Volksbank customers against attempted fraud.

With the help of e-mails, the recipient's bank accounts are supposed to be plundered.

Düsseldorf - In addition to its many advantages, the Internet also harbors dangers.

According to the Federal Criminal Police Office, Internet crime is increasing significantly.

This also includes so-called phishing emails.

These are fake emails designed to trick the recipient into falling for a scam.

Warning of phishing emails: Volksbank affected

Volksbank is also not spared from such emails and, according to the consumer advice center, will remain a main target of phishing in 2022.

Phishing emails with the subject line “Your online login pin has just been changed” were reported to the consumer center.

In these e-mails, Volksbank customers are informed that the access data for online banking has been reset.

In order to prevent financial damage, recipients are then requested to re-enter their data via a linked website.

The consumer advice center also warns against e-mails with the subject "Message: Problem with your account".

Fraud on the Internet: Volksbank customers affected by phishing emails

Even if the emails look deceptively real with letterhead, direct salutation and no spelling or grammatical errors, caution is advised.

Because: "Neither the Volksbank nor any other bank will request sensitive customer data via email," explains the portal.

Fraudsters use phishing emails to try to get access to Volksbank customers' access data.

© Marijan Murat / dpa

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Should you receive such a phishing attempt, move it unanswered to the spam folder or delete it directly in order to protect yourself against data misuse.

If you fell for the scam, have your account blocked at the bank immediately.

This is how you prevent the fraudsters from emptying your account.