La Redoute +: Everything you need to know about the loyalty program

Anxious to satisfy its customers, La Redoute offers them a loyalty program: La Redoute +, with a host of advantages.

By subscribing to this service, Internet users can indeed benefit from free and unlimited delivery, with no minimum purchase (including furniture, bedding and large household appliances).

They also benefit from a 10% discount on fashion (this offer can be combined with other current promotions), and exclusive offers on many product categories.

Another advantage and not the least: customers are accompanied, if they wish, by a "personal shopper" with all the expert advice that goes with it!

Here's what you need to know.

Click here to

Why subscribe to the La Redoute + program?

La Redoute + allows you to benefit from the following advantages:

• Exemption from delivery costs, including for bulky items, regardless of the amount of purchases and the number of items.

• A 10% reduction on all Ready-to-Wear items sold and shipped by La Redoute, including red prices as well as reduced prices (offer can be combined with a promo code).

• A 10% discount on all Linen items sold and shipped by La Redoute, including red prices as well as reduced prices (offer also combinable with a promo code).

Not to spoil anything, you benefit from offers and good plans in preview, payment facilities as well as the provision of a "personal shopper" (free fashion advice by experts). In addition, it is possible to request the La Redoute Mastercard as an option, a payment card associated with a revolving credit, which can be used in cash or on credit. Each of these benefits applies whether the order is placed by mail, telephone or on the website.

Like the majority of loyalty programs, the La Redoute + subscription is chargeable.

The price remains very affordable: only 15 euros per year, to be paid when subscribing by credit card, PayPal, American Express, by La Redoute Mastercard or by direct debit from a Premium revolving credit.

Note that the brand offers Internet users the possibility of testing the service for free for 30 days.

How to cancel the La Redoute + subscription?

The La Redoute + program is activated immediately upon subscription and payment.

The subscription is valid for one year from the date of activation or, where applicable, from the expiration of the trial period.

It is important to emphasize that the latter is tacitly renewed each year for the same period.

However, it is still possible to terminate it.

At the latest one month before the anniversary date, members will receive an email from La Redoute on the conditions for renewing their subscription. They can then oppose it until the day before the annual deadline. The procedures are simple. All you have to do is click on the unsubscribe link accessible from the customer account in the La Redoute + space or contact La Redoute by telephone on 0 969 323 515. Customer service can be reached 7 days a week from 8 am to 9 pm (service free + price of a local call).

Consumers also have a 14-day withdrawal period from the activation of their La Redoute + loyalty program.

To exercise this right of withdrawal, you simply have to make a request by telephone, to the number mentioned above, use the withdrawal form available online or send a letter to the following address: La Redoute Direction Client - Service Relation Client - BP 40419 - 59057 Roubaix Cedex 1.