Job: How do I tell an employee their job is bad?
Created: 01/18/2022, 02:30 p.m
By: Andrea Stettner
Not every project ends the way the boss wants it to.
However, criticism should never hurt.
(Iconic image) © Westend61/Imago
Not every work result is convincing.
Anyone who criticizes employees or colleagues should always choose their words carefully.
Words can hit you deep in the heart.
This applies to private relationships as well as at work.
If you put all your energy and time into a project, harsh criticism of the result can quickly demotivate you.
It is therefore important to formulate your criticism correctly.*
Direct criticism can hurt unnecessarily
A business coach and networking expert knows how successful criticism of colleagues or employees can look like
Monica Scheddin.
In her opinion, the typical German straightforwardness in such conversations quickly becomes a problem.
"This tendency to always name things soberly can be unnecessarily hurtful,"
she explains in an interview with the
Südddeutsche Zeitung
.
Also read:
Bosses beware: These signs reveal months in advance that employees are resigning.
Appreciative language makes it easier for employees to deal with criticism
It is not necessary to always call the child by its name.
In order to formulate criticism of the counterpart in a good way,
appreciative language is particularly important
.
Instead of "You totally made a fool of us today", one could also say charmingly: "The way you did it today with the customer, that was a bit, well: behaviorally original," the expert gives an example.
"The message is the same, but this linguistic curve
makes it easier for the other person to deal with,
" explains Scheddin.
Eliminate “but” from your vocabulary
Supervisors should immediately delete the word “but” from their vocabulary
.
"A 'but' always leaves a small notch in the other person
," says the expert.
The business expert is not alone in this opinion.
Bernard Roth, a professor at the renowned Stanford University, also advises against starting criticism with this little word, as
Business
Insider reported a few years ago.
The reason: A "but" points people to a conflict, even if there is none.
Instead, we should rather use an "and", as you can read here.
(
as) *Merkur.de is an offer from IPPEN.MEDIA.