Aldi: Trouble with packaging – "When will you finally make it?"

Created: 2022-01-20Updated: 2022-01-20 8:32 p.m

By: Tobias Becker

Aldi – On Facebook, a customer is angry about the packaging for fruit and vegetables and asks an uncomfortable question.

This is how the discounter giant reacts:

What's going on at Aldi Süd?

Once again there is a customer on Facebook who is complaining.

Sure, with over 40 million Aldi customers in Germany, that's less surprising.

However, the reason for the complaint is an issue that has been discussed for some time.

It's about packaging for fruit and vegetables.

But: how does Aldi* Süd react to the harsh question from the customer?

In the past few weeks, there have been repeated critical postings and references to smaller failures on Facebook, as the "Super-Brötchen"* reported on HEIDELBERG24*.

Aldi Süd usually reacted humorously and promptly to customer messages.

New Aldi trouble: "When will you finally make it?" That's what the Facebook user demands

The current posting on Facebook is about the customer Shona complaining about the plastic nets.

Shona: "ALDI!!

When will you finally be able to sell tangerines, potatoes, etc., etc. without plastic nets?” She also points out that other supermarkets would be able to do it – and have done so for a long time.

Aldi already has a plastic bag ban at the checkout*, but there are often still plastic bags, small shirt bags, in supermarkets and discounters at the fruit counter.

The discounter giant has also announced that according to the 5D rule for meat*, it now only wants to access forms of husbandry three and four* for milk as well.

The change is to take place in the future.

But: What does Aldi Süd say about the plastic net accusation?

Aldi trouble because of packaging: This is how the discounter reacts

Aldi Süd responds confidently on Facebook as usual.

In this case, community manager Irek turns to the outraged user and writes: "We are already making sure to avoid unnecessary packaging as much as possible and to switch to sustainable alternatives." However, he also admits that it is not possible everywhere.

In the discussions about plastic packaging, proponents often insist on a longer shelf life. According to utopia.de, Rewe is said to have carried out a study. According to this, the Aldi competitor refrained from packaging organic fruit and vegetables for six months in a regional test. The result: You can save around three tons of plastic a year (nationwide). However, around 18.5 tons of organic iceberg lettuce will also spoil. Similar results are reported for other leaf salads, organic broccoli and organic berries, according to the website.

However, Aldi Süd explains the plastic nets and packaging differently to the Facebook user.

The group replied: "Especially with fruit and vegetables, we have a large number of suppliers who use different packaging systems," was the response from Aldi Süd.

Nevertheless, Shona is heard and her wish is passed on.

(tobi) *HEIDELBERG24 is an offer from IPPEN.MEDIA.