Penny customer now prefers to go to Edeka for blueberries: "I can fool myself!"
Created: 05/13/2022, 09:35 am
By: Raffaela Maas
A Penny customer noticed after her purchase that she had unintentionally paid too much for a bowl of blueberries and therefore complained to the discounter on Facebook.
Reichshof - Fruit scales in discount stores and supermarkets are a useful thing.
They enable customers to weigh unpackaged groceries themselves and also make shopping more relaxed for cashiers.
But customers are also welcome to weigh fruit or vegetables that have already been packaged in the store, if only to make sure that the weight stated on the packaging is actually correct.
Penny customer complains on Facebook: "Seriously, Penny??"
A Penny customer has now experienced how helpful it can be to weigh fruit before buying it, because apparently the bowl of blueberries that she bought contained less than stated.
She weighed the blueberries in their skins on a kitchen scale and noticed that instead of weighing 500 grams, they only weighed 327 grams - and that after the purchase for the price of the full 500 grams. The angry Penny customer finally turned to the official Penny's account via Facebook.
"Seriously Penny??" she wrote, "I can fool myself.
Then I'd rather go to the Edeka with us.
Hammer!
Not!"
Since Penny's blueberries weighed less than specified, the customer now wants to switch to Edeka.
© Patrizia Hengstebeck/ Facebook Screenshot
Doubts among Facebook users: "How many fruits did you take before?"
The other Facebook users doubted the situation described by the customer.
"How many fruits did you remove beforehand and was the scale reset beforehand?" asked a skeptical user.
The Penny customer shared that she didn't remove a single blueberry before weighing it, and wrote in another comment that the scale itself actually works perfectly.
It is not known whether this actually happened or whether it was a fake on the part of the customer.
Penny responds to the complaint
After a while, Penny herself responded to the accusation.
"We're sorry you're upset.
We would like to check that out," commented a social media officer for the discounter.
He also asked for a private message, including more information about the product and the customer, so that the incident could be investigated.
Recently, a Penny customer complained to the discounter about the price of butter.
At the sight of the price tag, the customer's eyes almost fell out.
(rrm)