That's why you should use emojis at work

Created: 06/21/2022, 11:31 am

By: Janine Napirca

More and more communication in professional life is digital.

That's why it's important to use emojis when messaging your co-workers.

Due to the corona pandemic, numerous employees were

to work from home - at least in the professions in which this was possible.

The

.

Nevertheless, most companies are sticking to home office.

Many companies have opted for a

, in which employees

spend

.

Working from home has many advantages: you save yourself the commute and don't spend any money on public transport or fuel for the car.

On the other hand, the working atmosphere can also suffer if the workforce is not in the office every day.

It is all the more important to ensure a good atmosphere among colleagues.

The

.

Do you find it harder to get things done when you work from home?

These tips will help you to avoid procrastination at work.

Home office: Messenger services such as Google Chat, Slack and Co are becoming increasingly important for communication

In the

,

such as Google Chat or Slack.

Even if there are

and

, for example via Zoom, from time to time, most of them are via chat messages.

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are also frequently used in the work context.

But written short messages or e-mails have a major disadvantage compared to video calls or the good old office chat.

Good communication is very important in the work environment and it is now considered good manners to use emojis in messages.

© Ulrich Roth/Imago

When it comes to chat messages and e-mails to colleagues, you always have to consider how they are received by the other person

Aditi Paul, an assistant professor at Pace University, focuses her research on the

Insider report

.

Translating thoughts into a written communication is very different from speaking words in a meeting.

You have to think through your message, consider the context and imagine how it will ultimately be interpreted.

Aditi Paul, Assistant Professor at Pace University

A lot of sensitivity is required to ensure that the written message reaches your colleagues or your superiors the way you really mean it.

in Slack messages or emails can therefore help

.

The smileys make it easier

often cannot be conveyed with written words alone.

Communication in the office: Not only verbal, but also non-verbal gestures and facial expressions are important in a team

According to Jeanine Turner, a professor at Georgetown University in Washington, DC, successful communication is not just about words.

How something is said is often more important than what is said.

through

and

, the

of voice, but also the spatial context play a role in communication.

According to her, in a context in which communication is only via chat or email, there is a need

to supplement

In the home office, relationships cannot develop any differently.

Without a chance to meet someone at happy hour or over a piece of birthday cake in the office kitchen, you have to build relationships over Slack and email.

Jeanine Turner, Professor at Georgetown University in Washington DC

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The less you know your work colleagues or your superiors, the more difficult it is to assess exactly what is meant by what is written.

Conversely, if you don't know a person well, it's not so easy to convey how you want to say something.

Aditi Paul of Pace University

. "

Unique smileys and emojis can help you express how you mean something in chat messages.

You have to think about how the message will reach the addressee, that makes you more careful and sensitive.

Aditi Paul, Assistant Professor at Pace University

This body language makes you look unprofessional

View photo gallery

In the future, you should therefore consider whether purely written chat messages do not come across as much more negative to your team than they may have been intended, and whether you shouldn't add a few more smileys and emojis to your messages and e-mails from time to time.