“The place was collapsing, exploding,” said Ludmyla Mykhailets, survivor of the attack on the Kremenchuk shopping center in Ukraine, lying on a hospital bed, her face bruised.
"It was hell," adds her husband, Mykola, covered in blood and bandages.
This mall was very busy and rescuers are still looking for potential survivors.
According to Volodymyr Zelensky, Ukrainian President, a thousand civilians were there.
At least forty people are said to be missing.
"I put my friend's name on the list but we don't know if he is alive or not," said Kiril Zhebolovsky, who witnessed the attack and is desperately looking for a missing friend.
"I never imagined that my homeland would shoot me," said Yulia Tysluk, a Belarusian who witnessed the attack, in tears.
Russia denies the mall attack and claims it targeted a weapons warehouse in the same city.