Internet fraud: consumers can get their money back
Created: 07/01/2022 13:27
By: Jessica Young
When shopping online, it's easy to run into scammers and lose money.
With a few tricks, however, consumers can get this back.
Dortmund – Especially during the lockdown, many people resorted to online shopping.
However, some consumers also prefer to shop from home.
However, this entails dangers, because the risk of fraud is significantly higher, as RUHR24 reports.
scam | Internet Fraud |
Affected | Online trade |
Internet fraud: consumers can get their money back
Fraudsters are always finding new tricks to get money - this is also the case with Ebay classifieds.
Fraud can result in consumers paying for their purchase but never receiving the goods.
This happens not only on Ebay, but also with expensive purchases in supposed online shops.
However, there is the possibility of getting the lost money back, as reported by the
consumer
advice center.
It usually looks bad with transfers, because once the bank has made the payment, it can no longer be reversed.
The situation is different with the Sepa direct debit, because with this payment method it should be the easiest to get the money back (more digital news at RUHR24).
According to the
consumer advice
center, you have eight weeks from the time of the debit to reverse a legitimate or approved direct debit.
Internet fraud: How consumers get their money when paying with a credit card
There is also the possibility of getting the money back for purchases made by credit card.
As a rule, payments can be easily canceled using the charge-back procedure.
A processing fee may apply, but this can pay off, especially for large orders.
also read
Driver's license exchange: the deadline expires for many in July - then there is a risk of a fine
Pension, Hartz IV, sick leave: These innovations will come in July
Providers like Paypal have what is known as buyer protection for this.
So that fraud does not occur in the first place, customers can use helpful tips and tricks before making a purchase.
Internet fraud: How consumers can protect themselves from online purchases
In most cases it is enough to take a closer look, as the
NDR
reports.
This allows consumers to pay close attention to the name of the provider - often a minimal change of name is enough to fool buyers.
In addition, the name of the company can be entered into a search engine with the terms "fraud" or "field report".
If it is a fake shop, consumers may find evidence of it.
A call to the specified service hotline can often also help.
If, for example, private individuals then report it, fraud can already be assumed.
In the case of Internet fraud, those affected can use a few tricks to get their money back.
© Imago Images/symbol photo
Another warning for a fake shop is a non-existent or incomplete imprint.
Addresses provided can also be found using Google Maps.
If an address does not exist in the first place, it is also suspicious.