Netflix subscribers have to be careful.
Criminals are trying to get their personal information with a new scam.
Dusseldorf - This year had no good news for Netflix.
With its streaming services Disney+, Hulu and ESPN+, Disney has caught up with the previous market leader, which recently lost customers.
Both have around 221 million users worldwide (as of the end of June 2022).
In addition, a complaint by the consumer advice center against price increases before the Berlin Regional Court was successful.
The chances are good that many users in Germany can claim money back from Netflix.
In addition, the company had to announce the dismissal of 150 employees due to the poor economic prospects.
Danger for Netflix customers: alleged problem with user account
Now Netflix is in the negative headlines again, for which the streaming service is not responsible.
As the consumer advice center writes on its website, numerous users reported a new scam.
According to this, criminals have been sending more and more phishing emails to Netflix customers since last weekend with the subject: "Problem with your Netflix account".
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With this phishing email, criminals want to siphon off personal data from Netflix customers
© Consumer Center
These emails reported that the Netflix subscription could not be renewed for the next cycle, which could result in limited access to the services.
In order to continue using the streaming service, you would have to restore the account.
You would have to update your personal information to do this.
Danger for Netflix customers: Never respond to phishing emails
However, the content of this email is fictitious, the supposedly failed extension does not exist.
The consumer advice center advises you to click on the link if you have received such an email.
One should not reveal any personal information such as payment details and bank account numbers.
This is the only way to protect against misuse of data that could fall into the hands of criminals.
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Again and again, criminals try to get consumer data with phishing emails.
Paypal customers are asked by e-mail, for example, to unlock their account, which has been blocked for security reasons.
Sparkasse customers are also repeatedly the target of attacks.
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