Digital transformation, human resources and sustainability: these are the essential assets to support the change and relaunch of retail, in a scenario of global economic-political crisis, with an inflationary process that shows no sign of decreasing and consumers cornered by bills and expensive life.
This is the message that comes from the Confcommercio Retail Summit, organized in collaboration with Jakala, the first martech company in Italy (a company that combines marketing and technology).
“Retail is experiencing a period of great criticality.
After the pandemic, we now have to tackle the energy crisis and rising inflation, which are impacting heavily on businesses and households.
For months in the sector there has been a general increase in the costs of transport, raw materials and rents, combined with the shortage of qualified personnel ", warns the president of Confimprese, Mario Resca, opening the proceedings of the summit, scheduled for 22 and 23 September in Milan.
"We are asking for less bureaucracy, investments in renewable energy to build greater energy self-sufficiency in our country and we reiterate our no to rent increases for commercial properties" adds Resca, underlining that "only in this way will we be able to survive and shape contemporary trade,"
able to build an experience for its client and reaffirm its supremacy on the online.
During the two days, the main players in the sector discuss the choices needed to support retail and rethink new services and consumption models.
In addition to the president of Confimprese, the general manager of Jakala, Marco Di Dio Roccazzella, the economist Veronica De Romanis and Nicola Lanzetta, Italy director of Enel Group, among the protagonists of the event are: Cristina Scocchia, Illycaffé CEO, Alberto Racca, managing director of Miroglio Group, Maurizio Sedita, Cco Windtre.
And then Gabriele Belsito, Hr director Europe-Italy Autogrill, Alessandro Bracci, CEO Teddy, Andrea Bertoncello, managing director Dea Capital, Mirella Cerutti, CEO Sas, Amedeo Giustini,
CEO of Prenatal Retail Group.
Innovation is the watchword “to overcome this moment of uncertainty, through the redefinition of organizational and leadership models”, Roccazzella argues.
We therefore need “strategies based on big data analysis, cost optimization thanks to the automation of processes and technology.
In the medium term, Web3 and Metaverso will also contribute to developing e-commerce sales ”.
In this context, adds the manager, “retailers are aware of living in a time of transformation”.
According to the Jakala Observatory, for 85% of retailers, artificial intelligence plays a key role in the personalization process of the customer experience.
through the redefinition of organizational and leadership models ”, Roccazzella argues.
We therefore need “strategies based on big data analysis, cost optimization thanks to the automation of processes and technology.
In the medium term, Web3 and Metaverso will also contribute to developing e-commerce sales ”.
In this context, adds the manager, “retailers are aware of living in a time of transformation”.
According to the Jakala Observatory, for 85% of retailers, artificial intelligence plays a key role in the personalization process of the customer experience.
through the redefinition of organizational and leadership models ”, Roccazzella argues.
We therefore need “strategies based on big data analysis, cost optimization thanks to the automation of processes and technology.
In the medium term, Web3 and Metaverso will also contribute to developing e-commerce sales ”.
In this context, adds the manager, “retailers are aware of living in a time of transformation”.
According to the Jakala Observatory, for 85% of retailers, artificial intelligence plays a key role in the personalization process of the customer experience.
Web3 and Metaverso will also contribute to developing e-commerce sales ”.
In this context, adds the manager, “retailers are aware of living in a time of transformation”.
According to the Jakala Observatory, for 85% of retailers, artificial intelligence plays a key role in the personalization process of the customer experience.
Web3 and Metaverso will also contribute to developing e-commerce sales ”.
In this context, adds the manager, “retailers are aware of living in a time of transformation”.
According to the Jakala Observatory, for 85% of retailers, artificial intelligence plays a key role in the personalization process of the customer experience.
In collaboration with:
Confimprese
