Indexia Group, from the design of services dedicated to telephony and multimedia to refurbished
After opening his first mobile phone store in Romans-sur-Isère in 1999, Sadri Fegaier then launched the first multi-risk insurance (covering oxidation, breakage, loss and theft) dedicated to telephony and multimedia.
The success was dazzling and nearly 2,500 partners offered Indexia products, which tripled its turnover in two years!
The group demonstrates a great ability to adapt to changes in consumption patterns but also a keen sense of innovation with solid expertise in distribution networks.
Indexia then deployed rapidly at the national level but also in Europe and diversified its activity with in particular the development of a repair and reconditioning center in order to provide a complete turnkey service to the customer.
To go further, Sadri Fegaier then broadened his field of action in the design of digital services, with Hubside web, but also by opening physical stores, Hubside.Store, to provide a more human and local service.
The brand offers multimedia and telephony products, both new and refurbished,
Hubside.Store, a pioneer in the refurbished market
Hubside.Store, a pioneer in the refurbished market Indexia Group
Sadri Fegaier, CEO of Indexia and Hubside.Store, explains that “there is a real appetite for this type of product: 20 million smartphones are sold each year in France as well as 2 million refurbished smartphones.
Around 15,000 refurbished smartphones leave our workshop every month”.
These products meet the expectations of today's consumers perfectly.
Refurbished smartphones are sold 30 to 40% cheaper than new models (i.e. the average price of a new smartphone is €450).
But above all, these products make it possible to adopt a more responsible consumption thanks to a circular and local approach which generates much less pollution than the production of a new telephone...
We are thus witnessing a growing demand and Indexia has more than 8 million customers and 2,500 partners in France, Switzerland, Belgium, Spain, Portugal and the Czech Republic.
The group has also recently opened a "shop-in-shop" concept in Italy in the Milanofiori shopping center in Assago (near Milan) and plans to further expand its network in other Italian cities as well as in Germany.
Hubside.Store has thus become the specialist in new and refurbished multimedia, but also in repair, refurbishment and rental.
The brand has already opened 120 points of sale in two years in France and in Europe with a business volume of 130 million euros in 2021. Sadri Fegaier's objective is now to reach 130 stores by the end of the year and 500 by the end of 2024 in France and Europe.
Remember that the objective of the Indexia group and its Hubside.Store network is to "simplify the connected life of consumers" thanks to a 360° service offer.
Sadri Fegaier, the CEO of Hubside.Store, declares on this subject that “Since 2020 Hubside.Store has recorded dynamic growth.
After having taken up the challenge of opening 120 stores in 2 years, we are continuing our development in Europe with one ambition: to become a leading player on the European scene in terms of "made in Europe" refurbished multimedia and services in the connected universe.
The Hubside.Store concept meets two fundamental consumer expectations: quality and responsibility.
Consume less but better, extend the life of its appliances, give them a second life by recycling them,
renting rather than owning and above all favoring locally reconditioned products… It is to meet these expectations that we have put together a global offer available in stores.
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Sadri Fegaier, an actor focused on a series of services and subscriptions to optimize his purchasing power with his Indexia group
Sadri Fegaier's objective today is to give access to the multimedia universe to as many people as possible.
This is why many services have been developed, such as the Buy Back service through which customers can trade in their device without depreciation.
Similarly, the Hubside.Reward Club loyalty program increases consumers' purchasing power through online and in-store cashback.
To be able to benefit from it, customers must simply register on the Hubside Reward Club site to accumulate euros reimbursed in their kitty after having made a purchase from a partner merchant site.
A kitty which they can request to be paid into their bank account as soon as it reaches the sum of €10.
“We have grown and have continued to bet on the local and the human, by internalizing and centralizing in France and within the group a know-how that many companies today relocate in a logic of cost reduction.
Our group has opted for the local and the human.
I actively defend entrepreneurship and the Made in France economy, which have a lot of potential because France is also a breeding ground for talent.
We have favored the creation of jobs at the local level, we have taken up the challenge of preserving and reviving call centers in the regions when others are relocating, we have invested in new premises and are currently developing our sites in the regions... All this while retaining our historic headquarters in our home town in the heart of the Drôme”.
To go further, Indexia has also developed work-study programs and offers nearly 200 contracts each year.
The challenge is to train young people in the group's professions while offering them significant first experience, or even permanent employment within the group.
The words of Sadri Fegaier testify to the status of Indexia as an active employer in France, and more particularly in the Auvergne-Rhône-Alpes region, in Romans-sur-Isère, where its repair and reconditioning center is located, which employs 200 technicians. -repairers.
The group thus has more than 3,000 employees in Europe, including 2,200 in France.
The CEO has also indicated that he wants to recruit more than 1,000 people in Europe, including 800 permanent employees in France.
Sadri Fegaier continues to rise and indicates that he wants to reach a turnover volume of 1.26 billion euros in 2022, further affirming through his Hubside.Store network his status as a confirmed European player in the supply of services for sustainable multimedia.