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Not indifferent: a new center for Holocaust survivors Israel today

2022-12-06T21:57:22.905Z

The call center, which was opened in Klalit Health Services, is designed to help make home tests accessible, transportation to treatments and support with the National Insurance • 30% of survivors are hospitalized more than their peers



Holocaust survivors are hospitalized 30% more than their peers, consume 25% more social work services, and 5% of them have not visited a family doctor or nurse in the past year - this is what Clalit Health Services, which insures more than 90,000 Holocaust survivors, announced yesterday.

In view of the data, they generally opened a national hotline for Holocaust survivors, which assists in exercising rights and making medical services accessible.

The hotline, at the phone number *6009, is intended for assistance in issues such as access to home tests, transportation to treatments, and exercising medical rights with the National Insurance.

About 70% of Holocaust survivors are between the ages of 80-89, and 22% are over 90 years old.

This population is characterized, as mentioned, by a higher consumption of medical services compared to their peers.

Proactive application

The new center operates through two channels: proactively contacting those who do not come for follow-ups and medical treatments and examining their needs, along with responding to inquiries from Holocaust survivors and their families, who wish to inquire about eligibility or any assistance.

In the services that the center will provide: providing general information about rights, detailed inquiry regarding services and medicines exempt from payment, exercise of rights outside of the general one such as assistance in exercising and increasing the nursing law with the National Insurance Institute.

They did not forget the third generation.

Klalit, photo: Yehoshua Yosef

The hotline is managed by a team of social workers and receives inquiries from the survivors, their families and even other authorities who wish to assist and include issues with the various authorities.

Nurit Eitan Gutman, a general national social worker, said: "It is a moral right to help the population of Holocaust survivors. This is an aging population, which faces the challenges of old age, which are added to the heavy burden engraved on the bodies and souls of the survivors.

"These patients often lack effective support systems, and are faced with difficulty in exercising their rights and with difficulty in accessing health services. The social workers at our new center at Klalit Health Services will help patients and their family members exhaust the rights and benefits to which they are entitled, and they will be able to turn to them in any application that seems relevant and is related to the care of Holocaust survivors inside and outside of Klalit."

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Source: israelhayom

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