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Before Christmas: DHL no longer delivers certain packages to your home

2022-12-22T04:29:54.413Z


Before Christmas: DHL no longer delivers certain packages to your home Created: 12/22/2022, 5:15 am By: Jan-Frederik Wendt DHL employees are often particularly stressed just before Christmas. The parcel service responded to this a short time ago. Bonn – Anyone who is waiting for ordered gifts shortly before Christmas could be disappointed at the moment. Because: DHL does not currently put cert


Before Christmas: DHL no longer delivers certain packages to your home

Created: 12/22/2022, 5:15 am

By: Jan-Frederik Wendt

DHL employees are often particularly stressed just before Christmas.

The parcel service responded to this a short time ago.

Bonn – Anyone who is waiting for ordered gifts shortly before Christmas could be disappointed at the moment.

Because: DHL does not currently put certain packages through, but sends them directly to the post office.

This applies in particular to programs for which recipients have to pay, as reported by

utopia.de

.

From the beginning of November until “the volume of letters and parcels drops at Christmas”, DHL will not deliver any cash on delivery items to the front door.

In the case of cash on delivery shipments, customers do not pay for the goods with the retailer, but with the postal service provider.

Many mail order companies offer this payment option.

This is reported by fr.de.

DHL: Cash on delivery shipments take more time

Cash on delivery shipments cost deliverers valuable time.

The DHL employees have to collect money, give back change and book the amount.

As a rule, suppliers are particularly stressed during the Christmas season because that is when many packages are sent.

At DHL there is stress before Christmas (symbolic photo).

© Jonas Walzberg/dpa

But how are recipients notified that they need to collect packages?

Stern.de

reports on a case in which the following message was delivered: "The shipment could not be delivered and will be taken to the branch" - although the recipient was at home at the specified time.

Other DHL shipments are not delivered to the front door either

According to DHL, other shipments – including shipments with customs duties and shipments with additional charges – are also delivered directly to the post office.

Customs duties are levied, for example, on certain shipments from non-EU countries.

This applies, among other things, to gift consignments with a value of more than 45 euros.

Recipients have to pay an additional fee if a package was not franked at all or not sufficiently franked.

"This process has proven itself during the peak phase of the corona pandemic and ensures the smoothest possible delivery, even with significantly increased shipment volumes," DHL said.

The online trade magazine 

inside-digital.de

 also reports on cases in which parcels were not delivered to the front door - even though the deliverers did not have to collect any money for it.

This applies to regions in which there is a particularly high volume of packages.

So that recipients do not have to wait too long for their parcel, the shipments are redirected directly.

(Jan Wendt)

Source: merkur

All life articles on 2022-12-22

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