"I can in the beam ...": Edeka customer only notices unsightly receipt entry when it's too late

Created: 2022-12-25 06:11

By: Armin T. Linder

An Edeka customer gets pissed off when he takes a closer look at the receipt at home.

He now wants to sensitize other consumers.

Chemnitz – “Do you check your receipts?” A Twitter user begins his post from December 13 with this question.

And probably not all supermarket customers could answer that with "Yes, always".

It is definitely worth checking the receipt.

Sometimes just for a laugh, like the legendary "trainee in the sausage" entry from an Edeka meat counter or the strange note with the drawer.

At Aldi, by taking a closer look, previously ignorant customers find out again and again that the fruit knot bag costs one cent.

And in the end, the receipt should clearly document what the customer paid for and how much.

Is everything correct?

Especially in times of tighter wallets, it's better to play it safe.

Edeka customer gets pissed off when he checks his receipt afterwards

The said Edeka customer has had an unpleasant experience in this regard - and wants to sensitize others via Twitter: Check your receipts!

"Are you checking your receipts?

I should have done

I do not drink beer.

Never,” he writes from home around 10:30 p.m. in the evening, when it is probably already too late.

Because at the checkout itself he would probably have had success with a complaint, later hardly.

He was "cheated" by Edeka for the second time this year.

It's about a total of 6.15 euros.

His conclusion, according to tz.de, is as follows: "I could in the beam..."

Edeka customers say they don't drink beer - but paid more than four euros for a six-pack

In fact, on his receipt there is an entry for a six-pack of Pilsner at 3.99 euros plus a deposit of 48 cents.

"But the goods are scanned, so you must have seen it?" Another user wonders.

Of course, the representation of the Edeka customer is not confirmed, but it does not seem invented either.

Edeka itself did not comment on the Twitter post for the first two and a half days, so there is no statement from the social media team there either.

However, some other consumers responded by describing how they deal with the receipts.

One person checks these “at the latest since the prices have risen so much, because I always have a hard time believing it.

It's always best to look at it immediately after you've checked out.

Then you get it refunded without any problems.” Another reported (“I get cheated on almost every purchase. Lidl and Kaufland stand out”) that he often experiences incorrectly priced items at Lidl and Kaufland.

Another has negative experiences with net.

So a lot of trouble spreads under the post.

After all, consumers must always be on their guard against scams.

Supermarket customer reports positive handling of errors

But it should also be clear that quite a few discrepancies are more likely to be due to human or technical errors than to having a method.

In this context, a customer reports a very pleasant experience: “This year I was already positively surprised, the cashier thought the price was too high at the end, so she went through the shopping list herself.

And she noticed that she hadn't typed in a product 3x, but 30x.

Then she corrected it.

Super Service.

Other people would have simply kept it to themselves.” An unusual job advertisement at Edeka also provided a topic for discussion.