4-year-old Mia was sitting down to eat lunch when she suddenly saw her mother Rachel collapse to the floor.
With uncharacteristic resourcefulness for her young age, Mia took her mother's phone and called 911.
When the surprised operator heard a girl's voice, he asked her "what are you doing now", and Mia simply replied "eating lunch".
Fortunately the rest of the conversation was a little more efficient, and Mia was able to explain what happened to Mom (roughly, she said Mom fell and was sleeping on the floor) and gave the exact name and address, and even opened the door for the paramedics who arrived.
When her mother recovered, she couldn't believe her 4th-year-old had managed the event like that, saying she didn't even know her daughter knew how to do all these things.
Listen to the conversation:
Raizel, 25 years old from Mfeshir, suffers from a functional neurological disorder, a condition that can cause stroke-like symptoms and seizures.
It's not the first time the disorder has caused her to break down, but it never happened when she was alone with her young daughter.
Fortunately, that very week, Mia was taught in kindergarten about ambulances and emergency centers, so she knew what to do at the moment of truth.
"Mia tried to wake me up but couldn't. Oddly enough, Mia's school had just taught them about 999 the week before. It was perfect timing because she knew exactly what to do," Rachel said, "I couldn't remember what she said, but When I woke up the police and the paramedics said Mia had called them. I couldn't believe it, I didn't know she knew how to do that. I said, 'My four-year-old called you on my phone?'
And they said 'yes, she did it really well'.
"I'm really, really proud of her," added the excited mother, "I'm surprised she managed to do it and that she knew what to say and remained so calm and not panicked."
Rachel emphasized that she wanted to thank the person who answered Mia at the hotline, because he helped her stay calm and was very patient.
"He did a really good job. I'm so grateful for all the help from the police and paramedics."
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