Clearing service overturns mother-child parking lot at Aldi – discounter reacts
Created: 12/29/2022, 1:35 p.m
By: Kai Hartwig
This mother-child parking lot of an Aldi branch was almost unusable in the meantime.
© Screenshot / Facebook.com/ALDI.SUED/community
The snow chaos before Christmas did not stop at the Aldi parking lots.
Reason enough for a customer to complain.
Munich – If you go shopping in a supermarket or discounter, you can also do this in your own car.
Most branches of Aldi, Lidl, Rewe, Edeka, Kaufland or the competition offer sufficient parking spaces for their customers.
They can either park their car outside in front of the market or in a multi-storey car park.
Aldi customer complains about snow-covered mother-child parking lot
On the days leading up to Christmas, there was a lot of snowfall in many places.
Clearing services took care of getting the snow from the supermarket parking lots.
An Aldi customer recently drove his car to the outside parking lot of his preferred branch.
But he didn't like what he saw there.
He vented his anger on the Aldi Facebook page.
The customer wrote sarcastically to a photo of the Aldi parking lot that he had taken from his car: "Clearing service: where do we push the snow?
Aldi: Mother-Child-Parking.” In fact, a large part of the parking lot, which was marked with a sign as a parking space for cars of parents with children, was covered with a lot of snow.
Easy parking seemed almost impossible here.
But had the clearance service commissioned by the discounter really intentionally made a mother-child parking lot unusable with snow?
Hardly likely.
Aldi responds to customer complaints about a snow-covered mother-child parking lot – but users criticize it
Aldi's social media team responded to the customer's complaint post.
"Of course, that went unfavorably and we can't tell you what the clearing service was thinking," wrote an Aldi employee: "But we don't believe that it was on the instructions of our branch staff.
If you let us know where that was, we'll be happy to pass it on."
The angry Aldi customer did not respond (at least in the public chat history).
There were a few other Facebook users who mostly classified his complaint as somewhat exaggerated.
A user believed to recognize that it was the parking lot of an Aldi branch in Ingolstadt.
"I know Aldi, where there are a maximum of ten vehicles in the parking lot at the same time and many are still free," he wrote under the post.
And insinuated that the author wanted to "just artificially get excited here".
Other Facebook users asked the angry Aldi customer whether the snow-covered mother-child space was the only parking option.
"Are there no other parking spaces?" asked one user.
"Were all the other parking spaces occupied?" A user also wanted to know.
"Of course, but there was no snow on it," replied the Aldi customer.
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Fancy a journey of discovery?
My space
The extent to which people who would have liked to use a parental parking space managed to park elsewhere at Aldi on that day remained open.
A case in Munich recently showed that there are always inconsiderate illegal parkers in the parking lots of the discounter.
But exceeding the parking time can also cause trouble for Aldi customers – and then it gets very expensive.
(kh)