Danger of falling and risk of injury: Outdoor manufacturer is recalling hiking boots across Europe
Created: 01/16/2023 11:42 am
By: Markus Hofstetter
A manufacturer is recalling hiking boots because of the risk of falling and injury.
The owner can return them to the store or send them back by post.
Bolzano - The Italian outdoor manufacturer Salewa has launched a Europe-wide, voluntary recall.
This is reported by the “Product recall” portal.
These are hiking boots of the model "Alp Trainer 2 Mid GTX Hiking Boots", which were produced before April 2022.
Both the women's and the men's version of the boot are affected.
Salewa is recalling hiking boots: Affected models can be identified by the item code
As the reason for the recall, Salewa cites a risk of falling and injury.
A danger can exist if the owner loosely or not at all laces his "Alp Trainer 2" in the ankle area.
Failure to use the eyelets or lace hooks can result in dangerous situations.
Salewa has recalled hiking boots of the model "Alp Trainer 2 Mid GTX Hiking Boots" © Salewa
According to Salewa, it is then "unlikely, but possible, that the shoelace hook on the inside of one boot could catch on a loose steel cable on the inside of the other boot."
This can lead to tripping or even a fall.
The affected models can be identified by the article code, which can be found on a label on the inside of the tongue of the shoe.
Article code male version: 61382
Item code women's version: 61383
Salewa starts recall of hiking boots: Owners can return shoes in the store
The hiking boots should no longer be worn and returned to Salewa for exchange.
The manufacturer offers different options for this.
The owner can return the shoes to the store where he bought them.
It is also possible to return it to any authorized Salewa dealer.
In the shop you have the possibility to choose a replacement model.
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The shoes can also be sent back directly to Salewa.
The manufacturer has provided instructions on its website.
In this case, however, the owner must bear the costs for the return himself.
Customers can contact one of the following contact points to learn more about how to proceed:
Germany: support_de@salewa.com +49 89 120 895883
Austria: support_at@salewa.com +43 720 230812
Italy: support_it@salewa.com +39 0471 1660107
Switzerland: support_ch@salewa.com +41 22 539 15 17
France: support_fr@salewa.com +33 9 74 59 16 96
Spain: support_es@salewa.com +34 93 220 80 51
United Kingdom: support_uk@salewa.com +44 1322 918493
International: support_int@salewa.com +44 1322 918493
Salewa has limited the recall time.
It ends on December 31, 2023.
