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Amazon customers targeted by fraudsters: Beware of these emails - Prime customers are also affected


Consumer advocates are currently warning of a scam that is not new, but is often used by Internet fraudsters. Amazon appears as the sender of the emails.

Consumer advocates are currently warning of a scam that is not new, but is often used by Internet fraudsters.

Amazon appears as the sender of the emails.

Munich - "We believe that an unauthorized party may have accessed your account," begins the email that Amazon customers are currently receiving from the online retailer, reports online portal



After that, customers are asked to deactivate their account until they complete the verification.

Your data must be validated within 24 hours, otherwise the user account will be terminated.

A short apology follows for the inconvenience and a friendly greeting from the group.


Phishing emails from online retailer Amazon are back in circulation.

Consumer advocates warn against this.

© Rüdiger Wölk/imago

Consumer advocates warn of this e-mail, as it appears to be an attempt at fraud.

According to Techbook

, customers of the online retailer should under no circumstances click on the button in the e-mail, but instead move the message to the SPAM folder

and refers to the warning of consumer advocates.

But that's not all for Amazon's customers.

Prime customers are now apparently also being targeted by cybercriminals.

Under the pretext of a billing problem, the "Prime benefits" are suspended.

According to the consumer advice center NRW, the phishing email is sent with the subject: "Activity accesses information - Automatic email from the system [warning] - There is some suspicious activity, please update your account in 24 hours." Again, the forward-looking one Tip: Do not click on the link and move the email to the SPAM folder.

Consumer advocates warn against cybercriminals: beware of emails in the name of Amazon

The Lower Saxony consumer advice center warns Amazon customers about emails that warn of problems with payment processing and flutter into the customer's mailbox.

Those affected receive this message after they have actually shopped on Amazon.

It says: "Instead, you should transfer the money directly to the account of the supposed seller," warn consumer advocates.

This would often be abroad, which can be easily recognized by the IBAN.

Instead of DE, the number starts with ES for Spain.

Again, the well-meaning tip for consumers: "Don't go into it and don't transfer the money this way." If you have any doubts, you can also contact the online retailer directly and chat with customer support.

If you give your phone number there,

How consumers can protect themselves from online fraud:

  • Only buy from reputable dealers.

  • Never pay directly to a seller, but stay on the platform where you ordered the goods.

  • Report any attempted fraud to the relevant online retailer.

  • Contact your bank and/or reverse the transaction immediately.

  • Consumer advocates also advise informing the recipient's bank that you've been taken in by a criminal.

  • The tip also comes from the consumer advice center: report it to the police.

    (Overview of Nationwide Online Watches)

Consumer advocates warn against cyber criminals:

In order to get user login data, scammers often send emails with fake forms to steal sensitive customer data.

Amazon can also sing a song about it.

In the letters, customers are usually asked to update their customer data, warns the NRW consumer advice center.

However, the link in the text does not lead to the online retailer, but to a fake website that looks deceptively real.

If you want to know whether the source is true or false, you can get detailed information on this Amazon page.

Customers of supermarkets and discounters such as Lidl, Kaufland or Netto also have to be wary of attempts at fraud.

Phishing e-mails are also increasingly reaching customers of savings banks, Postbank or Ing-Bank.

And even a streaming provider like Netflix is ​​not immune to scammers.

Again and again, criminals want to get hold of customer data and try out new scams.

The tip for all consumers: If you are not sure whether an e-mail is genuine, contact the retailer via the telephone hotline and first move the message to the SPAM folder.

This is especially true when it comes to payment requests and account blocks

Stay up to date on consumer information and product recalls with our brand new consumer newsletter.

List of rubrics: © Rüdiger Wölk/imago

Source: merkur

All life articles on 2023-01-18

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