Last Wednesday, the Castro chain announced a particularly aggressive sale in the branches and on the company's website, which includes unprecedented sales to eliminate the winter stock.
Since then, customers have stormed the stores, and the company's website has crashed and has been inactive since Thursday.
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A message on the website said on Thursday: "We are filling the website with goods. You are welcome to come to the stores. We will be back soon."
Now the wording has changed and is written on the website: "We know you are waiting and very soon we will be back. In the meantime our crazy sale continues in stores with new items arriving every day. Women's and men's collection, three items for NIS 100, and children and babies three items for NIS 60."
Screenshot from the Castro site
The customers who wanted to take advantage of the promotions were left disappointed.
Dana from Center Haaretz in a conversation with Israel Hayom: "I wanted to benefit from Castro's attractive prices, and I planned a large purchase. To my disappointment, this is not possible through the website, and I think it is a shame that such a large company does not prepare in advance before announcing such an unprecedented sale."
In addition, customers who visited the branches said that they looked like after a pogrom due to the hysteria of the buyers.
Daniela, who wanted to purchase items at the Modi'in mall, said that the chain's three stores closed yesterday already at 8:00 p.m.
"The stores looked like after a battle, the men's store had three shelves left with items, and the rest of the store was completely empty."
As mentioned, Castro launched a particularly attractive sale in order to get rid of the winter stock, which was not sold due to the high temperatures.
In this framework, the chain offered all the items on the site for women and men for NIS 33.3, and for children and babies up to NIS 20.
The site itself has been down since Thursday.
In the branches you can find a sale of three items for NIS 100 for women and men, and for children three items for NIS 60.
The sale will not be renewed on the website?
Castro's spokesman said in response: "These days we are conducting an unprecedented sale, which is leading to unprecedented demand in Israel. We have reached an unprecedented peak on an Israeli website, with tens of thousands of customers who wish to make a purchase at the same time. This is a load that is 7 times the peak of the November shopping holidays , and therefore the servers of the supporting companies crashed. In order to be able to meet the demands of the customers and provide the best professional service, we decided to disable the site for several days and restock, and we estimate that in the coming days we will return with the new collection for spring 2023."
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