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Sparkasse warns customers of scams: Supposed employees of the security department call

2023-04-27T00:43:01.447Z


On its website, Sparkasse warns its customers against fraudulent phone calls, phishing emails and other scams. What you currently need to know.


On its website, Sparkasse warns its customers against fraudulent phone calls, phishing emails and other scams.

What you currently need to know.

Kassel – Again and again fraudsters try to get sensitive data or money from their victims with various scams.

They spare neither time nor effort.

Among them are some scams that many bank customers are not even aware of.

In March, the Federal Criminal Police Office warned of a brazen scam.

Fraudulent messages to sellers from eBay classifieds were circulating online.

Sparkasse Duisburg is currently warning its bank customers about a new method used by tricksters.

As Radio Duisburg reports, the fraudsters pretend to be employees of the bank's security department.

Under the pretext that the company "Zando" had tried several times to debit larger sums of money from bank customers, the security of the magnetic strips on the EC card must now be checked.

The card PIN is requested directly during the call.

The EC card would also be required for the check.

An employee would personally pick them up at a later date.

In a press release, the Sparkasse urgently warns of this new scam.

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Seniors in particular often fall victim to phone scams.

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© IMAGO

New phone call scam: Sparkasse raises the alarm

Unfortunately, fraudulent phone calls are not uncommon.

Brazen scammers often spoof phone numbers to make it appear as if they really were calling from a bank branch.

In some cases, the fraudsters even know the current account balance and transactions of their victims.

In its security warnings on its website, the Sparkasse regularly draws attention to various fraudulent tactics, including the accumulation of fraudulent calls in which customers are increasingly being contacted by telephone from alleged Sparkasse employees or members of a security team.

They expressly warn against disclosing personal data such as bank details, account balance, TAN or PIN.

Sparkasse employees would never request this information in person, by telephone or by e-mail.

The Sparkasse lists the following points on how you can protect yourself against scams and how to recognize them:

  • Fraudulent calls are often made in the evenings or at weekends, so you have no opportunity to ask your savings bank.

  • In the case of phishing e-mails or SMS (the artificial word from “password” and “fishing” stands for tapping or copying personal data and passwords via e-mail, smartphone or letter), check the messages for spelling mistakes and read them carefully to notice possible inconsistencies and abnormalities.

  • Pay attention to the sender ending in suspicious emails.

    The e-mail address often does not match the alleged company name.

  • Check mobile numbers.

    Savings banks generally do not send SMS messages.

    Not even if you want your Sparkasse to call you and arrange a callback online.

    In the case of so-called fake calls, you should hang up immediately.

  • If you suspect something, do not open any email attachments or click on unfamiliar links.

Together with the Duisburg police, the Sparkasse has created an information brochure “Clever against fraudsters”, in which common current trick thefts and scams are listed and explained.

In addition, experts provide information on how best to behave or what measures to take if you fall victim to a scam.

(Vivian Werg)

List of rubrics: © IMAGO

Source: merkur

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