Now that millions of people have stocked up on the new Deutschlandticket, many are already wondering whether to cancel. Here's what rail customers need to pay attention to:
Whether booked incorrectly, changed or because you don't like it – there are enough reasons to want to cancel the 49-euro ticket. However, since this is a subscription, there are a few pitfalls to consider when canceling the Deutschlandticket. HEIDELBERG24 summarizes how to cancel the new ticket:
|The Deutschlandticket is valid here:||The Deutschlandticket is not valid here:|
|Transport companies participating in public transport nationwide||Trains of DB Fernverkehr AG (IC, EC, ICE, RE)|
|Transport companies participating in regional rail transport nationwide||other providers, such as FlixTrain|
|Means of transport for tourist or historical purposes|
Cancel the 49-euro ticket: If you don't cancel by then, you'll pay more
The 49-euro ticket has only just been launched, but it is already becoming apparent to some why they do not want to continue using the ticket in the future. According to the current state of affairs, some students could lose out due to the switch to the 49-euro ticket.
But there are also plenty of other reasons why the 49-euro ticket is not the right one for you in the long run. Then it's a good idea to quit – and not too late. This is because the new ticket is a subscription that must be cancelled in good time. You have to cancel the ticket by the 10th of each month. Otherwise you pay for it.
Cancel the 49-euro ticket: This is how it works with the train
The exact cancellation procedures may differ from provider to provider. At Deutsche Bahn, however, they proceed as follows: The most direct way to cancel the 49-euro ticket is via the subscription portal under https://abo.bahn.de/portal/#/. There, rail customers log in with their bahn.de account.
Once logged in, you can select the "Germany tariff" field under the menu item "Add my subscription". For the next step, you need your full subscription number, your date of birth and your own zip code. You can then select which subscription you want to edit or cancel, in this case the "Deutschlandticket".
49-Euro-Ticket starts with server problems: Booking causes trouble in many places
Under "What do you want to do" you can then select "Termination". To do this, you have to specify a reason for termination and a termination date. According to the bahn.de, clicking on "next" completes the process. Finally, you will receive a confirmation e-mail. Then the subscription is cancelled. If you are still weighing up whether you want to use the 49-euro ticket, here are some answers to important questions.
While some customers already want to cancel their ticket, many are still annoyed with the booking. For example, at the start of the 49-euro ticket, there are days of server problems – and that's what the railway has to say about it. (paw)