Criticized after dematerializing the red stamp, making senders dependent on digital access, La Poste will allow its postmen to scan urgent letters at home, announced Thursday its CEO in an interview with Ouest-France. "From October, postmen will be able to scan at home the letters of those who wish to do so to send them directly by red e-letter," Philippe Wahl told the regional daily. "It will be enough to warn him when he passes or it will be possible to call 3631 to see his postman the next day," he adds.
Six billion letters delivered in 2023
The current service allows you to scan, at home or in a post office before 20:00, an urgent letter then printed and distributed the next day by La Poste. This service costs 1.49 euros, against 1.43 euros for the old red stamp, and is used by "6700 people every day", according to the CEO, in office for ten years. La Poste announced at the end of July that the prices of physical stamps would increase by an average of 8.3% on 1 January 2024, in a context of inflation. The price of the red e-letter will remain unchanged.
Philippe Wahl also acknowledges in this lengthy interview, for which the readers of Ouest-France were asked to ask questions and make criticisms, that the "communication has not been good" on the service of the red e-stamp, often criticized since its commissioning. "This year, we will deliver 6 billion letters, compared to 18 billion in 2008 (...) People are using the letter less and less but, at the same time, they want nothing to move," he said in response to criticism, acknowledging however that "we probably do not send love letters with the red e-stamp".