As of: February 15, 2024, 4:56 a.m
By: Sophia Lother
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Do you have a deposit worth more than five euros?
This could be a problem in a supermarket in Mainz.
A customer's snapshot is currently causing discussions.
Mainz – Deposit machines, of all things, always cause heated discussions in supermarkets like Tegut and Rewe, but also in discounters like Aldi and Lidl.
For example, when the deposit requirement was expanded and many dairy products were affected.
A Rewe employee expressed concerns that many customers would not notice at first and that the returnable bottles could still end up in the trash.
Others criticize that this means that the deposit machines reach their capacity limits much more quickly.
In the current case, it's not a sweeping change that's causing blood pressure to rise for some.
A Tegut branch has apparently introduced a new rule.
Customers should be informed about this via a notice on the deposit machine.
But not everyone seems to like the innovation.
Snapshot of Tegut notice on deposit machine angers supermarket customers
A Tegut customer shows a photo of the notice on the Reddit platform.
According to the user, this should come from Mainz.
However, it is unclear whether the information letter was actually recorded in a Tegut in Mainz and on which day.
It reads (error corrected by our editorial team): “Dear customers, since we only have limited capacity and out of consideration for our regular customers, we can only accept empties per customer up to a deposit value of 5.00 euros.
Anyone who doesn't comply will be banned from entering the house!
(sic).”
Tegut notice on the deposit machine causes a stir - Rewe customer shares the grief
Many react indignantly: “Well, I probably wouldn’t go shopping there again if I was threatened at the deposit machine,” writes one.
Another outlined the problem in more detail: “My normal bag packs €8 deposits in cans, and that's not a really big bag.
There are completely different people who bring entire garbage bags with them.
If the limit were €10, I would perhaps say that you could do it that way, but at €5 you are alienating the average consumer.”
Another user criticizes the spelling of the Tegut notice: “You would think that if you go to the trouble of printing and laminating stuff like that, you would at least be able to reproduce complete sentences and read over them.
What the hell is that first 'sentence'."
The topic seems to be so popular that it is being shared in another post.
A Rewe customer there knows the problem all too well and reports: “A Rewe customer in FFM once told me that I was only allowed to return bottles that I had bought there.
After pressing 5 euros nothing would have helped, their stupid machine broke after every second.
In fact, I bought everything there.”
Type of drink |
Single-use plastic beverage bottle price |
|---|---|
Carbonated and non-carbonated water |
25 cents |
Soft drinks |
25 cents |
Milk drinks |
25 cents |
Wine, beer, sparkling wine |
25 cents |
Mixed drinks containing alcohol |
25 cents |
Source: Deutsche Pfandsystem GmbH |
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Notices on the Tegut deposit machine cause trouble - but there is also encouragement
“This is a small shop in the hotspot of the deposit collector zone.
"Just ask what happened to put up this sign," a Reddit user said in response to the supermarket.
Another confirms: “I can very well imagine that it is primarily the personnel situation that is why some retailers resort to such measures.
If an employee has to take care of the empties, their labor is missing elsewhere.”
In addition, the Tegut notice also sparks a discussion about how exactly the deposit is regulated.
In general, shops with a sales area of over 200 square meters must take back disposable packaging subject to a deposit if they sell “disposable containers made of the same material,” explains the consumer advice center.
However, supermarkets and discounters can use their house rules to regulate the amount of deposits - and thus decide how much deposit they will actually take back per person.