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“Even though the technology is great”: That’s why many customers are returning their Apple Vision Pro

2024-02-20T04:41:39.545Z

Highlights: “Even though the technology is great’: That’s why many customers are returning their Apple Vision Pro. “I hate the weight and the external battery. Literally no apps in the AppStore. I thought there had to be thousands,” one Facebook user wrote about their experience. ‘I can’t handle the headache after ten minutes of use,’ wrote one X user. Headaches, vision problems, nausea – known problems with virtual reality.



As of: February 20, 2024, 5:34 a.m

By: Michelle Brey

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The Apple Vision Pro has been on the market since February.

Expectations of the expensive high-end product are high.

For many users, however, it turns out to be more than just expensive fun.

Munich – Goggles on and off: The Apple Vision Pro combines reality and the digital world (mixed reality).

Three-dimensionality and easy handling: Apple glasses from the USA promise a lot - and have a correspondingly high price.

But not all customers are satisfied.

Some people return the technical device.

They explain why on social media.

Return “even though the technology is great” – Apple Vision Pro doesn’t convince everyone

Apple fans are investing $3,499 for the brand's mixed reality headset.

The Vision Pro is initially only available in the USA.

People from Germany who are also thinking about spending a lot of money on the powerful product should study the reports carefully.

The right of return is valid for two weeks.

And some customers in the USA are currently making use of this.

For many people, the background does not relate to technology.

Neil Patel, founder of marketing agency NPDigital, wrote on

  • The glasses are too heavy.

  • Wearing the Apple Vision Pro is a strain on the eyes.

  • He got a headache.

  • The mixed reality glasses are not suitable for traveling because they are too bulky.

  • He also rated the selection of apps as insufficient to get work done.

    For example, Chrome or Grammarly (AI-based writing assistant) were missing.

Technology great, handling poor: Customers complain about headaches after using the Apple Vision Pro

Patel is apparently not alone in his criticisms.

Other Apple customers reported similar things.

“I can’t handle the headache after ten minutes of use,” wrote one X user.

Apple brought a new product onto the market with the Vision Pro.

© Ringo Chiu/Imago

“I hate the weight and the external battery.

Literally no apps in the AppStore.

I thought there had to be thousands,” one Facebook user wrote about their experience.

He praised the technology.

Parker Ortolani, product manager of the US portal The Verge, linked a burst blood vessel in his eye to the Apple headset.

This emerges from an article on the portal.

Regardless, the concept of Apple glasses worries many.

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Headaches, vision problems, nausea – known problems with virtual reality

However, customers' reasons for returning should not come as a big surprise.

As early as 2016, the Professional Association of Ophthalmologists wrote: “With VR glasses, seeing becomes more strenuous.” It is also known that nausea and headaches occur when wearing VR glasses.

Whether virtual reality (VR) or mixed reality (MR) should not make a decisive difference.

Ultimately, the handling is similar - although mixed reality is a mixture of reality and virtuality.

(mbr)

Source: merkur

All life articles on 2024-02-20

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