If online banks are very popular with French people looking for simplicity and autonomy to manage their money, it is clear that this sector is constantly evolving.
In June 2023, Orange Bank announced its intention to stop its activities in 2024. However, this online bank never intended to abandon its 400,000 customers.
Quite the contrary: she looked for the best partner to take over.
Its choice fell on Hello bank!, the mobile bank of BNP Paribas.
The latter has existed since 2013, and today has more than 800,000 customers.
Its expertise in the field of online banking will greatly facilitate the transition of Orange Bank customers to its own services: a simplified journey and dedicated support will be put in place so that they benefit from its banking offers on a daily basis. in real time and the full range of credit, savings and insurance solutions from Hello bank!.
The
partnership between Orange Bank and Hello bank!
is not the result of chance.
This online bank has been taking care of its customers for more than ten years, giving them access to a plethora of banking products and services, combined with quality customer service.
Enough to make you want to switch to a mobile bank!
Hello bank!, offers for everyone
From the teenager who wants to have their first bank account to the couple who wants to open a joint account, including investors from the most cautious to the most experienced, Hello bank!
has offers that suit everyone.
Current accounts for everyone
Opening a current account with Hello bank!
is particularly simple
, and it's even completely free if you opt for the Hello One!
The latter includes a Hello One Visa card and single SEPA transfers included, for worry-free management.
To go further, it is possible to opt for the Hello Prime offer, at 5 euros per month.
It includes a physical and virtual Hello Prime Visa card, insurance and assistance guarantees, as well as single and instant SEPA transfers.
These two offers also exist in a Duo version, which are perfect for having a joint account at a lower cost.
The Hello One Duo offer is always free, while the Hello Prime Duo offer costs 8 euros per month.
For children aged 0 to 18, Hello bank!
offers a Livret A accessible from birth, then a first account associated with a Hello Origin card from 12 years old.
Enough to allow your offspring to learn how to manage their money from an early age.
Easy-to-access savings solutions
To complete your current account, you can turn to the
different savings accounts offered
by Hello bank!.
As such, it is the only online bank to offer its eligible customers the subscription to a Popular Savings Booklet.
This currently displays a rate of 5% net of taxes, which makes it very attractive.
If the LEP is accessible on income conditions, the Hello+ Booklet is, for its part, offered to all online banking customers.
This is a savings account at 3.5% gross annually over 12 months, which allows you to save up to 50,000 euros.
It is therefore much more advantageous than a Livret A!
These two booklets are perfect for precautionary savings, and they adapt to the different situations of Hello bank! customers.
Hello bank! is also a Hello! multi-support life insurance contract, a Hello Max term account at 3.3% and a Hello Extra cashback program.
So many contracts and services that allow mobile banking customers to save and invest as they wish.
Numerous 100% online banking services
Hello bank!
is not limited to savings accounts and current bank investments.
BNP Paribas' mobile bank also offers
real estate loans and consumer loans
, as well as a
full range of home, automobile and mobile device insurance
.
It is also one of the first dematerialized banks to open a
stock market investment route to its customers
, via Hello bank!
Sotck exchange.
This dedicated service provides access to a financial instrument account or an equity savings plan (PEA), but also to expert advice for making investments adapted to current trends.
A valuable experience, ensured thanks to the support of the BNP Paribas group.
Hello bank!, a reference in the field of customer relations
Offering numerous banking products and investment solutions is not the only strong point of Hello bank!.
Today,
it is the online bank most recommended by its customers
, but also one of the cheapest on the market.
85% of its individual customers and 90% of its professional customers praise the quality of its services.
And if Hello bank!
has the full confidence of its customers, it is also because it does what is necessary to always be at their disposal.
Just because a bank is mobile doesn't mean it doesn't have excellent customer service and that, Hello bank!
proves it year after year.
For four years, it has been number 1 in digital customer relations.
A constant investment in efficient customer service
Hello bank!
don't plan to stop there.
The online bank will continue to invest to further develop and improve the care it takes with its customer relationships.
Its
customer service is exclusively based in France
, via platforms located in Lille and Mérignac.
These are home to 200 specially trained banking experts, who are available throughout the week to meet customer needs.
This also involves a
mobile application that is frequently updated
to meet security requirements, but also to offer a user experience that is always fluid and intuitive.
No need to be an expert to use the Hello bank! application, and if necessary, it is always possible to call customer service.
In 2023, the Mind Fintech benchmark designated the Hello bank!
as being the application with the most innovative features on the online banking market.
In 2024, Hello bank!
hopes to keep its various crowns, but, above all, continue to satisfy its customers.
Hello bank!, a modern online bank, looking to the future
In summary,
the very rich offer from Hello bank!
, combined with the quality of its customer service, proves that it is possible to provide access to a complete range of banking products without imposing prohibitive fees on its customers.
Furthermore, it is also legitimate to be a demanding customer, including when you have a current account whose bank card costs zero euros!
By choosing to trust Hello bank!, you have the assurance of benefiting from customer service based in France, a mobile application at the cutting edge of innovation and security to manage your account, but also numerous services complementary.
So many good reasons to say “Hello!”
» to this renowned mobile bank.